!!################################ !!ALSA Information Script v 0.4.64 !!################################ !!Script ran on: Fri Nov 2 11:57:50 UTC 2018 !!Linux Distribution !!------------------ Ubuntu 16.04.5 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.5 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.5 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial !!DMI Information !!--------------- Manufacturer: Acer Product Name: Aspire E5-575G Product Version: V1.12 Firmware Version: V1.12 !!Kernel Information !!------------------ Kernel release: 4.4.0-138-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k4.4.0-138-generic Library version: 1.1.0 Utilities version: 1.1.0 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!------------------------------------------------------- 00:1f.3 0403: 8086:9d71 (rev 21) Subsystem: 1025:1094 !!Modprobe options (Sound related) !!-------------------------------- snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!--------------------------- !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Nov 2 12:55 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Nov 2 12:55 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:268: no soundcards found... ARECORD arecord: device_list:268: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ Module drbg ansi_cprng ctr ccm rfcomm bnep binfmt_misc arc4 uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core v4l2_common videodev intel_rapl hid_multitouch x86_pkg_temp_thermal media intel_powerclamp i2c_designware_platform i2c_designware_core joydev coretemp acer_wmi sparse_keymap kvm_intel btusb kvm btrtl btbcm irqbypass btintel bluetooth crct10dif_pclmul crc32_pclmul ghash_clmulni_intel aesni_intel snd_hda_intel aes_x86_64 snd_hda_codec lrw snd_hda_core gf128mul glue_helper ath10k_pci ath10k_core ath snd_hwdep mac80211 ablk_helper snd_pcm cfg80211 snd_seq_midi snd_seq_midi_event cryptd snd_rawmidi snd_seq snd_seq_device snd_timer rtsx_pci_ms snd memstick input_leds soundcore serio_raw mei_me idma64 mei virt_dma shpchp intel_lpss_pci intel_lpss acpi_pad mac_hid parport_pc ppdev lp parport autofs4 rtsx_pci_sdmmc nouveau i915_bpo r8169 mxm_wmi intel_ips mii ttm i2c_algo_bit rtsx_pci drm_kms_helper syscopyarea sysfillrect sysimgblt fb_sys_fops ahci drm libahci i2c_hid hid wmi fjes video !!ALSA/HDA dmesg !!-------------- [ 11.594434] pcieport 0000:00:1d.2: can't find device of ID00ea [ 11.597929] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915_bpo]) [ 11.608167] AVX2 version of gcm_enc/dec engaged. [ 11.608169] AES CTR mode by8 optimization enabled [ 11.937826] snd_hda_intel 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0 [ 11.939364] snd_hda_intel 0000:00:1f.3: no codecs found! [ 12.347876] Bluetooth: Core ver 2.21