!!################################ !!ALSA Information Script v 0.4.64 !!################################ !!Script ran on: Thu Dec 3 20:51:28 UTC 2015 !!Linux Distribution !!------------------ Linux Mint 17.1 Rebecca \n \l DISTRIB_ID=LinuxMint DISTRIB_DESCRIPTION="Linux Mint 17.1 Rebecca" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 14.04.3 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" !!DMI Information !!--------------- Manufacturer: Dell Inc. Product Name: Dell System XPS L502X Product Version: Firmware Version: A05 !!Kernel Information !!------------------ Kernel release: 3.13.0-37-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: 1.0.2x-130606-v5.18rc8 Library version: Utilities version: 1.0.27.2 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 00:1b.0 Audio device: Intel Corporation 6 Series/C200 Series Chipset Family High Definition Audio Controller (rev 05) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!------------------------------------------------------- 00:1b.0 0403: 8086:1c20 (rev 05) Subsystem: 1028:050e !!Modprobe options (Sound related) !!-------------------------------- snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_hda_intel: model=auto !!Loaded sound module options !!--------------------------- !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Dec 4 2015 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Dec 4 2015 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:268: no soundcards found... ARECORD arecord: device_list:268: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ Module bbswitch pci_stub vboxpci vboxnetadp vboxnetflt vboxdrv ctr ccm rfcomm bnep binfmt_misc uvcvideo videobuf2_vmalloc videobuf2_memops videobuf2_core videodev arc4 iwldvm mac80211 dell_wmi sparse_keymap dell_laptop dcdbas btusb bluetooth dm_multipath scsi_dh intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel kvm crct10dif_pclmul crc32_pclmul snd_pcm ghash_clmulni_intel snd_page_alloc cryptd iwlwifi snd_seq joydev snd_seq_device serio_raw cfg80211 snd_timer snd soundcore mei_me lpc_ich wmi mei shpchp parport_pc ppdev mac_hid lp parport dm_mirror dm_region_hash dm_log hid_generic usbhid hid i915 i2c_algo_bit drm_kms_helper psmouse drm ahci r8169 libahci mii video !!ALSA/HDA dmesg !!-------------- [ 13.954088] usbcore: registered new interface driver btusb [ 13.957959] snd_hda_core: disagrees about version of symbol snd_sgbuf_get_chunk_size [ 13.957965] snd_hda_core: Unknown symbol snd_sgbuf_get_chunk_size (err -22) [ 13.958308] snd_hda_core: disagrees about version of symbol snd_sgbuf_get_chunk_size [ 13.958311] snd_hda_core: Unknown symbol snd_sgbuf_get_chunk_size (err -22) [ 13.967778] dcdbas dcdbas: Dell Systems Management Base Driver (version 5.6.0-3.2)