!!################################ !!ALSA Information Script v 0.4.64 !!################################ !!Script ran on: Tue Jan 22 14:38:27 UTC 2019 !!Linux Distribution !!------------------ Ubuntu 16.04.5 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.5 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.5 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial !!DMI Information !!--------------- Manufacturer: Dell Inc. Product Name: Latitude 3490 Product Version: Firmware Version: 1.9.1 Board Vendor: Dell Inc. Board Name: 0H8RFN !!ACPI Device Status Information !!--------------- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/DELL0839:00/status 15 /sys/bus/acpi/devices/DLLK0839:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT33D0:00/status 15 /sys/bus/acpi/devices/INT33D5:00/status 15 /sys/bus/acpi/devices/INT3400:00/status 15 /sys/bus/acpi/devices/INT3402:00/status 15 /sys/bus/acpi/devices/INT3403:00/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT344B:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0C02:03/status 3 /sys/bus/acpi/devices/PNP0C02:05/status 3 /sys/bus/acpi/devices/PNP0C09:00/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0C:00/status 15 /sys/bus/acpi/devices/PNP0C0F:00/status 9 /sys/bus/acpi/devices/PNP0C0F:01/status 9 /sys/bus/acpi/devices/PNP0C0F:02/status 9 /sys/bus/acpi/devices/PNP0C0F:03/status 9 /sys/bus/acpi/devices/PNP0C0F:04/status 9 /sys/bus/acpi/devices/PNP0C0F:05/status 9 /sys/bus/acpi/devices/PNP0C0F:06/status 9 /sys/bus/acpi/devices/PNP0C0F:07/status 9 /sys/bus/acpi/devices/SMO8810:00/status 15 /sys/bus/acpi/devices/device:09/status 15 /sys/bus/acpi/devices/device:5d/status 15 /sys/bus/acpi/devices/device:6d/status 11 !!Kernel Information !!------------------ Kernel release: 4.4.0-141-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k4.4.0-141-generic Library version: 1.1.0 Utilities version: 1.1.0 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!------------------------------------------------------- 00:1f.3 0403: 8086:9d71 (rev 21) Subsystem: 1028:0839 !!Modprobe options (Sound related) !!-------------------------------- snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_hda_intel: model=generic. !!Loaded sound module options !!--------------------------- !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Jan 22 20:02 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Jan 22 20:02 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:268: no soundcards found... ARECORD arecord: device_list:268: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ Module drbg ansi_cprng ctr ccm arc4 bnep rtsx_usb_ms memstick joydev hid_multitouch intel_rapl x86_pkg_temp_thermal intel_powerclamp coretemp kvm_intel kvm i2c_designware_platform i2c_designware_core dell_wmi dell_rbtn dell_laptop uvcvideo dcdbas ath10k_pci irqbypass snd_hda_intel ath10k_core videobuf2_vmalloc dell_smm_hwmon videobuf2_memops crct10dif_pclmul snd_hda_codec crc32_pclmul ath videobuf2_v4l2 snd_hda_core snd_hwdep videobuf2_core ghash_clmulni_intel v4l2_common videodev media aesni_intel snd_pcm mac80211 cfg80211 aes_x86_64 lrw gf128mul glue_helper ablk_helper snd_seq_midi cryptd snd_seq_midi_event snd_rawmidi btusb btrtl btbcm snd_seq btintel snd_seq_device bluetooth snd_timer snd i2c_i801 soundcore input_leds serio_raw shpchp dell_smo8800 processor_thermal_device idma64 mei_me virt_dma intel_soc_dts_iosf mei intel_lpss_pci intel_lpss int3403_thermal int3400_thermal intel_hid int3402_thermal acpi_thermal_rel int340x_thermal_zone sparse_keymap acpi_pad mac_hid parport_pc ppdev lp parport autofs4 rtsx_usb_sdmmc rtsx_usb i915_bpo intel_ips i2c_algo_bit drm_kms_helper psmouse syscopyarea sysfillrect sysimgblt fb_sys_fops r8169 mii drm ahci libahci wmi i2c_hid hid pinctrl_sunrisepoint video pinctrl_intel fjes !!ALSA/HDA dmesg !!-------------- [ 3.921232] Linux video capture interface: v2.00 [ 3.978494] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002) [ 3.991836] dcdbas dcdbas: Dell Systems Management Base Driver (version 5.6.0-3.2) -- [ 4.014785] dell_laptop: Using i8042 filter function for receiving events [ 4.021618] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915_bpo]) [ 4.035863] input: Dell WMI hotkeys as /devices/virtual/input/input11 -- [ 4.097211] cfg80211: (57240000 KHz - 63720000 KHz @ 2160000 KHz), (N/A, 0 mBm), (N/A) [ 4.140738] snd_hda_intel 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0 [ 4.142255] snd_hda_intel 0000:00:1f.3: no codecs found! [ 4.245963] ath10k_pci 0000:02:00.0: Direct firmware load for ath10k/cal-pci-0000:02:00.0.bin failed with error -2