!!################################ !!ALSA Information Script v 0.5.0 !!################################ !!Script ran on: Mon Sep 13 12:38:40 UTC 2021 !!Linux Distribution !!------------------ Ubuntu 18.04.5 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 18.04.5 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 18.04.5 LTS" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=bionic !!DMI Information !!--------------- Manufacturer: Dell Inc. Product Name: Latitude 3420 Product Version: Firmware Version: 1.10.1 System SKU: 0A7B Board Vendor: Dell Inc. Board Name: 0KMD3M !!ACPI Device Status Information !!--------------- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/ACPI000E:00/status 15 /sys/bus/acpi/devices/DELL0A7B:00/status 15 /sys/bus/acpi/devices/DLL0A7B:00/status 15 /sys/bus/acpi/devices/DLLK0A7B:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT34C5:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/INTC1040:00/status 15 /sys/bus/acpi/devices/INTC1043:00/status 15 /sys/bus/acpi/devices/INTC1043:01/status 15 /sys/bus/acpi/devices/INTC1043:02/status 15 /sys/bus/acpi/devices/INTC1051:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:01/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:03/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXPOWER:06/status 1 /sys/bus/acpi/devices/LNXPOWER:07/status 1 /sys/bus/acpi/devices/LNXPOWER:08/status 1 /sys/bus/acpi/devices/LNXPOWER:09/status 1 /sys/bus/acpi/devices/NTC0702:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0C02:02/status 11 /sys/bus/acpi/devices/PNP0C02:04/status 11 /sys/bus/acpi/devices/PNP0C09:00/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PRP00001:00/status 11 /sys/bus/acpi/devices/PRP00001:01/status 11 /sys/bus/acpi/devices/USBC000:00/status 15 /sys/bus/acpi/devices/device:0e/status 15 /sys/bus/acpi/devices/device:68/status 15 /sys/bus/acpi/devices/device:8b/status 15 /sys/bus/acpi/devices/device:8c/status 15 /sys/bus/acpi/devices/device:8d/status 15 /sys/bus/acpi/devices/device:8f/status 15 /sys/bus/acpi/devices/device:90/status 15 /sys/bus/acpi/devices/device:91/status 15 /sys/bus/acpi/devices/device:96/status 15 /sys/bus/acpi/devices/device:9d/status 15 /sys/bus/acpi/devices/device:9f/status 15 !!Kernel Information !!------------------ Kernel release: 5.4.0-84-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k5.4.0-84-generic Library version: 1.1.3 Utilities version: 1.1.3 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 00:1f.3 Multimedia audio controller [0401]: Intel Corporation Device [8086:a0c8] (rev 20) Subsystem: Dell Device [1028:0a7b] !!Modprobe options (Sound related) !!-------------------------------- snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!--------------------------- !!Sysfs card info !!--------------- !!Card: /sys/class/sound/card* Driver: Tree: !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Sep 13 17:49 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Sep 13 17:49 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:270: no soundcards found... ARECORD arecord: device_list:270: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ ac97_bus acpi_pad acpi_tad aesni_intel ahci autofs4 bluetooth bnep btbcm btintel btrtl btusb ccm cfg80211 cmac coretemp crc32_pclmul crct10dif_pclmul cros_ec cros_ec_ishtp cryptd crypto_simd dcdbas dell_laptop dell_smbios dell_wmi dell_wmi_descriptor drm drm_kms_helper ecc ecdh_generic fb_sys_fops ghash_clmulni_intel glue_helper hid hid_generic hid_sensor_custom hid_sensor_hub i2c_algo_bit i2c_hid i915 idma64 input_leds intel_cstate intel_hid intel_ish_ipc intel_ishtp intel_ishtp_hid intel_ishtp_loader intel_lpss intel_lpss_pci intel_powerclamp ip_tables iwlmvm iwlwifi kvm kvm_intel ledtrig_audio libahci libarc4 lp mac80211 mac_hid mc mei mei_hdcp mei_me nls_iso8859_1 nvme nvme_core parport parport_pc ppdev psmouse r8169 realtek rfcomm sch_fq_codel serio_raw snd snd_compress snd_hda_codec snd_hda_codec_generic snd_hda_codec_realtek snd_hda_core snd_hda_ext_core snd_hda_intel snd_hwdep snd_intel_dspcfg snd_pcm snd_pcm_dmaengine snd_rawmidi snd_seq snd_seq_device snd_seq_midi snd_seq_midi_event snd_soc_acpi snd_soc_acpi_intel_match snd_soc_core snd_soc_dmic snd_soc_hdac_hda snd_sof snd_sof_intel_byt snd_sof_intel_hda snd_sof_intel_hda_common snd_sof_intel_ipc snd_sof_pci snd_sof_xtensa_dsp snd_timer soundcore sparse_keymap syscopyarea sysfillrect sysimgblt typec typec_ucsi ucsi_acpi usbhid uvcvideo video videobuf2_common videobuf2_memops videobuf2_v4l2 videobuf2_vmalloc videodev virt_dma wmi wmi_bmof x86_pkg_temp_thermal x_tables !!ALSA/HDA dmesg !!-------------- [ 0.115735] ACPI: Added _OSI(Linux-Dell-Video) [ 0.115736] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio) [ 0.115736] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics) -- [ 2.236394] AES CTR mode by8 optimization enabled [ 2.247812] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 2.248842] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake platform, using SOF driver [ 2.251721] intel-lpss 0000:00:15.1: enabling device (0000 -> 0002) -- [ 2.313841] audit: type=1400 audit(1631534889.695:10): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/sbin/dhclient" pid=548 comm="apparmor_parser" [ 2.322991] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 2.323830] sof-audio-pci 0000:00:1f.3: Digital mics found on Skylake platform, using SOF driver [ 2.323841] sof-audio-pci 0000:00:1f.3: enabling device (0000 -> 0002) [ 2.324067] sof-audio-pci 0000:00:1f.3: warning: No matching ASoC machine driver found [ 2.324073] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100 [ 2.365478] iwlwifi 0000:00:14.3: base HW address: 94:e2:3c:01:39:e3 -- [ 18.451633] mce: CPU5: Package temperature/speed normal [ 62.750163] sof-audio-pci 0000:00:1f.3: couldn't bind with audio component [ 62.750171] sof-audio-pci 0000:00:1f.3: init of i915 and HDMI codec failed [ 62.750354] sof-audio-pci 0000:00:1f.3: use msi interrupt mode [ 62.762629] sof-audio-pci 0000:00:1f.3: codec #2 probe error, ret: -2 [ 62.762631] sof-audio-pci 0000:00:1f.3: hda codecs found, mask 1 [ 62.762632] sof-audio-pci 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now [ 62.763001] sof-audio-pci 0000:00:1f.3: Direct firmware load for intel/sof/sof-tgl.ri failed with error -2 [ 62.763003] sof-audio-pci 0000:00:1f.3: error: request firmware intel/sof/sof-tgl.ri failed err: -2 [ 62.763005] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware -2 [ 62.763299] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -2 [ 132.645549] iwlwifi 0000:00:14.3: Microcode SW error detected. Restarting 0x0. -- [ 405.453833] mce: CPU0: Package temperature/speed normal [ 668.698714] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 668.698877] sof-audio-pci 0000:00:1f.3: Digital mics found on Skylake platform, using SOF driver [ 668.699107] sof-audio-pci 0000:00:1f.3: warning: No matching ASoC machine driver found [ 668.699136] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100 [ 692.750948] usb 3-4: new low-speed USB device number 4 using xhci_hcd -- [ 692.973154] usbhid: USB HID core driver [ 730.377304] sof-audio-pci 0000:00:1f.3: couldn't bind with audio component [ 730.377311] sof-audio-pci 0000:00:1f.3: init of i915 and HDMI codec failed [ 730.377541] sof-audio-pci 0000:00:1f.3: use msi interrupt mode [ 730.384029] sof-audio-pci 0000:00:1f.3: codec #2 probe error, ret: -2 [ 730.384031] sof-audio-pci 0000:00:1f.3: hda codecs found, mask 1 [ 730.384032] sof-audio-pci 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now [ 730.384362] sof-audio-pci 0000:00:1f.3: Direct firmware load for intel/sof/sof-tgl.ri failed with error -2 [ 730.384363] sof-audio-pci 0000:00:1f.3: error: request firmware intel/sof/sof-tgl.ri failed err: -2 [ 730.384366] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware -2 [ 730.385045] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -2 [ 860.911910] mce: CPU1: Core temperature above threshold, cpu clock throttled (total events = 317) !!Packages installed !!-------------------- ii alsa-utils 1.1.3-1ubuntu1 amd64 Utilities for configuring and using ALSA