!!################################ !!ALSA Information Script v 0.4.64 !!################################ !!Script ran on: Sun Nov 27 00:34:50 UTC 2016 !!Linux Distribution !!------------------ Ubuntu 16.04.1 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.1 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.1 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial !!DMI Information !!--------------- Manufacturer: LENOVO Product Name: 80TV Product Version: Lenovo ideapad 310-15IKB Firmware Version: 3JCN21WW !!Kernel Information !!------------------ Kernel release: 4.4.0-47-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k4.4.0-47-generic Library version: 1.1.0 Utilities version: 1.1.0 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!------------------------------------------------------- 00:1f.3 0403: 8086:9d71 (rev 21) Subsystem: 17aa:382c !!Modprobe options (Sound related) !!-------------------------------- snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_hda_intel: probe_mask=1 model=auto snd_hda_intel: patch=hda-jack-retask.fw,hda-jack-retask.fw,hda-jack-retask.fw,hda-jack-retask.fw model=generic !!Loaded sound module options !!--------------------------- !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Nov 27 02:32 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Nov 27 02:32 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:268: no soundcards found... ARECORD arecord: device_list:268: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ Module rfcomm arc4 rtsx_usb_ms memstick bbswitch bnep nls_iso8859_1 x86_pkg_temp_thermal kvm_intel kvm irqbypass crct10dif_pclmul crc32_pclmul ath10k_pci aesni_intel ath10k_core aes_x86_64 lrw gf128mul glue_helper ath ablk_helper cryptd uvcvideo mac80211 videobuf2_vmalloc videobuf2_memops videobuf2_v4l2 videobuf2_core v4l2_common videodev cfg80211 nvidia_uvm media joydev input_leds serio_raw btusb btrtl mei_me shpchp mei hci_uart btbcm btqca ideapad_laptop sparse_keymap btintel bluetooth wmi intel_lpss_acpi intel_lpss tpm_crb acpi_pad mac_hid snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep snd_pcm snd_seq_midi snd_seq_midi_event snd_rawmidi snd_seq snd_seq_device snd_timer snd soundcore coretemp parport_pc ppdev lp parport autofs4 rtsx_usb_sdmmc rtsx_usb i915_bpo nvidia_drm nvidia_modeset intel_ips psmouse i2c_algo_bit drm_kms_helper nvidia syscopyarea sysfillrect sysimgblt fb_sys_fops drm r8169 ahci mii libahci pinctrl_sunrisepoint pinctrl_intel i2c_hid video hid fjes !!ALSA/HDA dmesg !!-------------- [ 6.908260] systemd[1]: Mounted POSIX Message Queue File System. [ 6.964230] snd_hda_intel 0000:00:1f.3: Applying patch firmware 'hda-jack-retask.fw' [ 6.964329] systemd[1]: Started LVM2 metadata daemon. [ 6.964935] systemd[1]: Starting Create Static Device Nodes in /dev... [ 6.965225] snd_hda_intel 0000:00:1f.3: Direct firmware load for hda-jack-retask.fw failed with error -2 [ 6.965229] snd_hda_intel 0000:00:1f.3: Cannot load firmware, aborting [ 6.965543] systemd[1]: Started Load Kernel Modules.