!!################################ !!ALSA Information Script v 0.5.1 !!################################ !!Script ran on: Fri Jan 7 19:47:55 UTC 2022 !!Linux Distribution !!------------------ Linux Mint 20.2 Uma \n \l DISTRIB_ID=LinuxMint DISTRIB_DESCRIPTION="Linux Mint 20.2 Uma" NAME="Linux Mint" ID=linuxmint ID_LIKE=ubuntu PRETTY_NAME="Linux Mint 20.2" HOME_URL="https://www.linuxmint.com/" SUPPORT_URL="https://forums.linuxmint.com/" BUG_REPORT_URL="http://linuxmint-troubleshooting-guide.readthedocs.io/en/latest/" PRIVACY_POLICY_URL="https://www.linuxmint.com/" UBUNTU_CODENAME=focal !!DMI Information !!--------------- Manufacturer: HP Product Name: HP EliteBook 830 G7 Notebook PC Product Version: Firmware Version: S70 Ver. 01.01.06 System SKU: 8PV73AV Board Vendor: HP Board Name: 8723 !!ACPI Device Status Information !!--------------- /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/ELAN2513:00/status 15 /sys/bus/acpi/devices/HPIC000C:00/status 15 /sys/bus/acpi/devices/HPQ6001:00/status 15 /sys/bus/acpi/devices/IFX0785:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT33D2:00/status 15 /sys/bus/acpi/devices/INT33D3:00/status 15 /sys/bus/acpi/devices/INT33D4:00/status 15 /sys/bus/acpi/devices/INT33D5:00/status 15 /sys/bus/acpi/devices/INT3400:00/status 15 /sys/bus/acpi/devices/INT3403:00/status 15 /sys/bus/acpi/devices/INT3403:01/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT34BB:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:01/status 15 /sys/bus/acpi/devices/LNXPOWER:03/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXPOWER:06/status 1 /sys/bus/acpi/devices/LNXPOWER:07/status 1 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0B00:00/status 15 /sys/bus/acpi/devices/PNP0C02:00/status 3 /sys/bus/acpi/devices/PNP0C02:01/status 3 /sys/bus/acpi/devices/PNP0C02:07/status 3 /sys/bus/acpi/devices/PNP0C09:00/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0C:00/status 11 /sys/bus/acpi/devices/PRP00001:00/status 11 /sys/bus/acpi/devices/SYNA30B1:00/status 15 /sys/bus/acpi/devices/USBC000:00/status 15 /sys/bus/acpi/devices/device:17/status 15 /sys/bus/acpi/devices/device:1f/status 15 /sys/bus/acpi/devices/device:20/status 15 !!Kernel Information !!------------------ Kernel release: 5.4.0-91-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k5.4.0-91-generic Library version: Utilities version: 1.2.2 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 00:1f.3 Multimedia audio controller [0401]: Intel Corporation Device [8086:02c8] Subsystem: Hewlett-Packard Company Device [103c:8723] !!Modprobe options (Sound related) !!-------------------------------- snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!--------------------------- !!Sysfs card info !!--------------- !!Card: /sys/class/sound/card* Driver: Tree: !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Jan 7 2022 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Jan 7 2022 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:276: no soundcards found... ARECORD arecord: device_list:276: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ ac97_bus acpi_pad acpi_thermal_rel aesni_intel af_alg algif_hash algif_skcipher autofs4 bluetooth bnep btbcm btintel btrfs btrtl btusb ccm cfg80211 cmac coretemp crc32_pclmul crct10dif_pclmul cryptd crypto_simd dm_log dm_mirror dm_region_hash drm drm_kms_helper ecc ecdh_generic fb_sys_fops ghash_clmulni_intel glue_helper hid hid_generic hid_multitouch hp_wireless hp_wmi i2c_algo_bit i2c_hid i2c_i801 i915 idma64 input_leds int3400_thermal int3403_thermal int340x_thermal_zone intel_cstate intel_hid intel_lpss intel_lpss_pci intel_powerclamp intel_rapl_common intel_rapl_msr intel_soc_dts_iosf intel_wmi_thunderbolt ip_tables iwlmvm iwlwifi joydev kvm kvm_intel ledtrig_audio libarc4 libcrc32c lp mac80211 mac_hid mc mei mei_me msr nls_iso8859_1 nvme nvme_core parport parport_pc pinctrl_cannonlake pinctrl_intel ppdev processor_thermal_device raid6_pq rapl rfcomm sch_fq_codel serio_raw snd snd_compress snd_hda_codec snd_hda_codec_generic snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_core snd_hda_ext_core snd_hda_intel snd_hwdep snd_intel_dspcfg snd_pcm snd_pcm_dmaengine snd_rawmidi snd_seq snd_seq_device snd_seq_midi snd_seq_midi_event snd_soc_acpi snd_soc_acpi_intel_match snd_soc_core snd_soc_dmic snd_soc_hdac_hda snd_soc_hdac_hdmi snd_sof snd_sof_intel_byt snd_sof_intel_hda snd_sof_intel_hda_common snd_sof_intel_ipc snd_sof_pci snd_sof_xtensa_dsp snd_timer soc_button_array soundcore sparse_keymap syscopyarea sysfillrect sysimgblt thunderbolt typec typec_ucsi uas ucsi_acpi usb_storage uvcvideo video videobuf2_common videobuf2_memops videobuf2_v4l2 videobuf2_vmalloc videodev virt_dma wmi wmi_bmof x86_pkg_temp_thermal x_tables xor zstd_compress !!ALSA/HDA dmesg !!-------------- [ 0.309224] ACPI: Added _OSI(Linux-Dell-Video) [ 0.309224] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio) [ 0.309224] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics) -- [ 36.214787] iwlwifi 0000:00:14.3: base HW address: 9c:29:76:37:25:99 [ 36.222122] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 36.222565] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake platform, using SOF driver [ 36.228212] thermal thermal_zone12: failed to read out thermal zone (-61) [ 36.235953] iwlwifi 0000:00:14.3 wlp0s20f3: renamed from wlan0 [ 36.350952] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 36.351429] sof-audio-pci 0000:00:1f.3: Digital mics found on Skylake platform, using SOF driver [ 36.351447] sof-audio-pci 0000:00:1f.3: enabling device (0000 -> 0002) [ 36.351873] sof-audio-pci 0000:00:1f.3: warning: No matching ASoC machine driver found [ 36.351884] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100 [ 36.352031] sof-audio-pci 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) [ 36.356701] sof-audio-pci 0000:00:1f.3: use msi interrupt mode [ 36.413929] sof-audio-pci 0000:00:1f.3: hda codecs found, mask 5 [ 36.413931] sof-audio-pci 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now [ 36.420286] sof-audio-pci 0000:00:1f.3: unexpected ipc interrupt raised! [ 36.420289] sof-audio-pci 0000:00:1f.3: error: no reply expected, received 0x0 [ 36.608917] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 -- [ 36.608922] Bluetooth: BNEP socket layer initialized [ 36.720662] sof-audio-pci 0000:00:1f.3: error: status = 0x00000000 panic = 0x00000000 [ 36.722744] sof-audio-pci 0000:00:1f.3: error: Error code=0xffffffff: FW status=0xffffffff [ 36.724292] sof-audio-pci 0000:00:1f.3: error: iteration 0 of Core En/ROM load failed: -110 [ 36.725089] sof-audio-pci 0000:00:1f.3: unexpected ipc interrupt raised! [ 36.725755] sof-audio-pci 0000:00:1f.3: error: no reply expected, received 0x0 [ 36.826811] iwlwifi 0000:00:14.3: Applying debug destination EXTERNAL_DRAM -- [ 36.973218] iwlwifi 0000:00:14.3: FW already configured (0) - re-configuring [ 37.025545] sof-audio-pci 0000:00:1f.3: error: status = 0x00000000 panic = 0x00000000 [ 37.026060] sof-audio-pci 0000:00:1f.3: error: Error code=0xffffffff: FW status=0xffffffff [ 37.026062] sof-audio-pci 0000:00:1f.3: error: iteration 1 of Core En/ROM load failed: -110 [ 37.026648] sof-audio-pci 0000:00:1f.3: unexpected ipc interrupt raised! [ 37.026649] sof-audio-pci 0000:00:1f.3: error: no reply expected, received 0x0 [ 37.327073] sof-audio-pci 0000:00:1f.3: error: status = 0x00000000 panic = 0x00000000 [ 37.327636] sof-audio-pci 0000:00:1f.3: error: Error code=0xffffffff: FW status=0xffffffff [ 37.327646] sof-audio-pci 0000:00:1f.3: error: iteration 2 of Core En/ROM load failed: -110 [ 37.327670] sof-audio-pci 0000:00:1f.3: error: dsp init failed after 3 attempts with err: -110 [ 37.327692] sof-audio-pci 0000:00:1f.3: error: status = 0xffffffff panic = 0xffffffff [ 37.327696] sof-audio-pci 0000:00:1f.3: error: failed to reset DSP [ 37.327697] sof-audio-pci 0000:00:1f.3: error: failed to boot DSP firmware -110 [ 37.378052] sof-audio-pci 0000:00:1f.3: error: reset enter failed: core_mask f adspcs 0x1d003c [ 37.378055] sof-audio-pci 0000:00:1f.3: error: dsp core reset failed: core_mask f [ 37.378323] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -110 [ 37.694411] Bluetooth: hci0: Waiting for firmware download to complete !!Packages installed !!-------------------- ii alsa-oss 1.1.8-1 amd64 ALSA wrapper for OSS applications ii alsa-topology-conf 1.2.2-1 all ALSA topology configuration files ii alsa-ucm-conf 1.2.2-1ubuntu0.11 all ALSA Use Case Manager configuration files ii alsa-utils 1.2.2-1ubuntu2.1 amd64 Utilities for configuring and using ALSA