!!################################ !!ALSA Information Script v 0.4.64 !!################################ !!Script ran on: Fri Apr 21 16:21:47 UTC 2017 !!Linux Distribution !!------------------ Ubuntu 14.04.5 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 14.04.5 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 14.04.5 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" !!DMI Information !!--------------- Manufacturer: HP Product Name: HP EliteBook 840 G3 Product Version: Firmware Version: N75 Ver. 01.13 Board Vendor: HP Board Name: 8079 !!ACPI Device Status Information !!--------------- /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/HPQ6001:00/status 15 /sys/bus/acpi/devices/HPQ6007:00/status 15 /sys/bus/acpi/devices/IFX0102:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT344B:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:01/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:03/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXPOWER:06/status 1 /sys/bus/acpi/devices/LNXPOWER:07/status 1 /sys/bus/acpi/devices/LNXPOWER:08/status 1 /sys/bus/acpi/devices/LNXPOWER:09/status 1 /sys/bus/acpi/devices/LNXPOWER:0a/status 1 /sys/bus/acpi/devices/LNXPOWER:0b/status 1 /sys/bus/acpi/devices/LNXPOWER:0c/status 1 /sys/bus/acpi/devices/LNXPOWER:0d/status 1 /sys/bus/acpi/devices/LNXPOWER:0e/status 1 /sys/bus/acpi/devices/LNXPOWER:0f/status 1 /sys/bus/acpi/devices/LNXPOWER:10/status 1 /sys/bus/acpi/devices/LNXPOWER:11/status 1 /sys/bus/acpi/devices/LNXPOWER:12/status 1 /sys/bus/acpi/devices/LNXPOWER:13/status 1 /sys/bus/acpi/devices/LNXPOWER:14/status 1 /sys/bus/acpi/devices/LNXPOWER:15/status 1 /sys/bus/acpi/devices/LNXPOWER:16/status 1 /sys/bus/acpi/devices/LNXPOWER:17/status 1 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0C02:00/status 3 /sys/bus/acpi/devices/PNP0C02:05/status 3 /sys/bus/acpi/devices/PNP0C02:06/status 15 /sys/bus/acpi/devices/PNP0C09:00/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0F:00/status 9 /sys/bus/acpi/devices/PNP0C0F:01/status 9 /sys/bus/acpi/devices/PNP0C0F:02/status 9 /sys/bus/acpi/devices/PNP0C0F:03/status 9 /sys/bus/acpi/devices/PNP0C0F:04/status 9 /sys/bus/acpi/devices/PNP0C0F:05/status 9 /sys/bus/acpi/devices/PNP0C0F:06/status 9 /sys/bus/acpi/devices/PNP0C0F:07/status 9 /sys/bus/acpi/devices/device:27/status 15 /sys/bus/acpi/devices/device:31/status 15 /sys/bus/acpi/devices/device:70/status 11 !!Kernel Information !!------------------ Kernel release: 4.4.0-72-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k4.4.0-72-generic Library version: 1.0.14 Utilities version: 1.0.27.2 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 00:1f.3 Audio device: Intel Corporation Device 9d70 (rev 21) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!------------------------------------------------------- 00:1f.3 0403: 8086:9d70 (rev 21) (prog-if 80) Subsystem: 103c:8079 !!Modprobe options (Sound related) !!-------------------------------- snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!--------------------------- !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Apr 21 18:09 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Apr 21 18:09 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:268: no soundcards found... ARECORD arecord: device_list:268: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ Module btrfs xor raid6_pq ufs qnx4 hfsplus hfs minix ntfs msdos jfs xfs libcrc32c arc4 iwlmvm mac80211 iwlwifi cfg80211 rtsx_pci_ms memstick i2c_designware_platform i2c_designware_core idma64 virt_dma cmac pci_stub vboxpci vboxnetadp vboxnetflt vboxdrv joydev hid_generic hp_wmi uvcvideo videobuf2_vmalloc snd_soc_skl videobuf2_memops snd_soc_skl_ipc snd_hda_ext_core snd_soc_sst_ipc snd_soc_sst_dsp videobuf2_v4l2 snd_hda_core videobuf2_core snd_soc_core v4l2_common intel_rapl videodev snd_compress media ac97_bus snd_pcm_dmaengine x86_pkg_temp_thermal intel_powerclamp snd_pcm usbhid snd_seq_midi snd_seq_midi_event snd_rawmidi coretemp kvm_intel btusb btrtl kvm irqbypass crct10dif_pclmul snd_seq crc32_pclmul ghash_clmulni_intel snd_seq_device snd_timer aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper rfcomm cryptd snd bnep soundcore input_leds dw_dmac_core serio_raw mei_me shpchp mei intel_lpss_pci wmi i2c_hid i915_bpo hid hci_uart intel_ips btbcm btqca drm_kms_helper btintel bluetooth intel_vbtn soc_button_array binfmt_misc drm pinctrl_sunrisepoint pinctrl_intel i2c_algo_bit hp_accel intel_hid video sparse_keymap lis3lv02d intel_lpss_acpi intel_lpss input_polldev fb_sys_fops hp_wireless tpm_infineon syscopyarea mac_hid sysfillrect sysimgblt acpi_pad parport_pc ppdev lp parport rtsx_pci_sdmmc e1000e psmouse ptp pps_core ahci rtsx_pci libahci fjes !!ALSA/HDA dmesg !!-------------- [ 7.235584] WARN_ON(!wm_changed) [ 7.235585] Modules linked in: joydev hid_generic hp_wmi uvcvideo videobuf2_vmalloc snd_soc_skl( ) videobuf2_memops snd_soc_skl_ipc snd_hda_ext_core snd_soc_sst_ipc snd_soc_sst_dsp videobuf2_v4l2 snd_hda_core videobuf2_core snd_soc_core v4l2_common intel_rapl videodev snd_compress media ac97_bus snd_pcm_dmaengine x86_pkg_temp_thermal intel_powerclamp snd_pcm usbhid snd_seq_midi snd_seq_midi_event snd_rawmidi coretemp kvm_intel btusb btrtl kvm irqbypass crct10dif_pclmul snd_seq crc32_pclmul ghash_clmulni_intel snd_seq_device snd_timer aesni_intel aes_x86_64 lrw gf128mul glue_helper ablk_helper rfcomm cryptd snd bnep soundcore input_leds dw_dmac_core serio_raw mei_me( ) shpchp( ) mei intel_lpss_pci( ) wmi i2c_hid i915_bpo( ) hid hci_uart intel_ips btbcm btqca drm_kms_helper btintel bluetooth intel_vbtn soc_button_array binfmt_misc drm pinctrl_sunrisepoint pinctrl_intel i2c_algo_bit hp_accel( ) intel_hid video sparse_keymap lis3lv02d intel_lpss_acpi intel_lpss input_polldev fb_sys_fops hp_wireless tpm_infineon syscopyarea mac_hid sysfillrect sysimgblt acpi_pad parport_pc ppdev lp parport rtsx_pci_sdmmc e1000e psmouse ptp pps_core ahci rtsx_pci libahci fjes [ 7.235643] CPU: 1 PID: 14 Comm: kworker/1:0 Not tainted 4.4.0-72-generic #93~14.04.1-Ubuntu -- [ 8.533553] iwlwifi 0000:02:00.0: Direct firmware load for iwlwifi-8000C-17.ucode failed with error -2 [ 8.535461] snd_soc_skl 0000:00:1f.3: Direct firmware load for dsp_fw_release.bin failed with error -2 [ 8.535466] snd_soc_skl 0000:00:1f.3: Request firmware failed -2 [ 8.535472] snd_soc_skl 0000:00:1f.3: FW Poll Status: reg=0x101 Set reset successful [ 8.535476] snd_soc_skl 0000:00:1f.3: FW Poll Status: reg=0x101 Power down successful [ 8.535480] snd_soc_skl 0000:00:1f.3: Load base fw failed : -5 [ 8.535673] snd_soc_skl: probe of 0000:00:1f.3 failed with error -5 [ 8.547624] iwlwifi 0000:02:00.0: loaded firmware version 16.242414.0 op_mode iwlmvm