!!################################ !!ALSA Information Script v 0.5.0 !!################################ !!Script ran on: Mon Aug 16 23:03:16 UTC 2021 !!Linux Distribution !!------------------ Ubuntu 21.04 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 21.04" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 21.04" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=hirsute !!DMI Information !!--------------- Manufacturer: Dell Inc. Product Name: XPS 17 9710 Product Version: Firmware Version: 1.2.1 System SKU: 0A5D Board Vendor: Dell Inc. Board Name: 0Y1K2K !!ACPI Device Status Information !!--------------- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/ACPI000E:00/status 15 /sys/bus/acpi/devices/DELL0A5D:00/status 15 /sys/bus/acpi/devices/DLB26390:00/status 15 /sys/bus/acpi/devices/DLLK0A5D:00/status 15 /sys/bus/acpi/devices/ELAN2097:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT3403:00/status 15 /sys/bus/acpi/devices/INT3403:01/status 15 /sys/bus/acpi/devices/INT3403:02/status 15 /sys/bus/acpi/devices/INT3403:03/status 15 /sys/bus/acpi/devices/INT3403:04/status 15 /sys/bus/acpi/devices/INT3403:05/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT34C6:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/INTC1040:00/status 15 /sys/bus/acpi/devices/INTC1051:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:03/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXPOWER:06/status 1 /sys/bus/acpi/devices/LNXPOWER:07/status 1 /sys/bus/acpi/devices/LNXPOWER:08/status 1 /sys/bus/acpi/devices/LNXPOWER:0b/status 1 /sys/bus/acpi/devices/LNXVIDEO:00/status 15 /sys/bus/acpi/devices/NVDA0820:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0C02:02/status 11 /sys/bus/acpi/devices/PNP0C02:04/status 11 /sys/bus/acpi/devices/PNP0C04:00/status 31 /sys/bus/acpi/devices/PNP0C09:00/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PRP00001:00/status 11 /sys/bus/acpi/devices/PRP00001:01/status 11 /sys/bus/acpi/devices/SONY362A:01/status 15 /sys/bus/acpi/devices/STM0125:00/status 15 /sys/bus/acpi/devices/USBC000:00/status 15 /sys/bus/acpi/devices/device:0f/status 15 /sys/bus/acpi/devices/device:6b/status 15 /sys/bus/acpi/devices/device:8e/status 15 /sys/bus/acpi/devices/device:8f/status 15 /sys/bus/acpi/devices/device:90/status 15 /sys/bus/acpi/devices/device:92/status 15 /sys/bus/acpi/devices/device:93/status 15 /sys/bus/acpi/devices/device:94/status 15 /sys/bus/acpi/devices/device:c4/status 15 /sys/bus/acpi/devices/device:cb/status 15 /sys/bus/acpi/devices/device:cc/status 15 /sys/bus/acpi/devices/device:cd/status 15 /sys/bus/acpi/devices/device:cf/status 15 /sys/bus/acpi/devices/device:d1/status 15 /sys/bus/acpi/devices/device:d3/status 15 !!Kernel Information !!------------------ Kernel release: 5.11.0-31-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k5.11.0-31-generic Library version: 1.2.4 Utilities version: 1.2.4 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- PipeWire: Installed - Yes (/usr/bin/pipewire) Running - Yes Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 0000:00:1f.3 Multimedia audio controller [0401]: Intel Corporation Device [8086:43c8] (rev 11) Subsystem: Dell Device [1028:0a5d] !!Modprobe options (Sound related) !!-------------------------------- snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!--------------------------- !!Sysfs card info !!--------------- !!Card: /sys/class/sound/card* Driver: Tree: !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Aug 17 01:01 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Aug 17 01:01 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:276: no soundcards found... ARECORD arecord: device_list:276: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ ac97_bus acpi_pad acpi_tad acpi_thermal_rel aesni_intel af_alg algif_hash algif_skcipher autofs4 bluetooth bnep btbcm btintel btqca btrtl btusb ccm cec cfg80211 cmac coretemp crc32_pclmul crct10dif_pclmul cros_ec cros_ec_ishtp cryptd crypto_simd dcdbas dell_laptop dell_smbios dell_wmi dell_wmi_descriptor dell_wmi_sysman drm drm_kms_helper ecc ecdh_generic ee1004 efi_pstore fb_sys_fops ghash_clmulni_intel glue_helper hci_uart hid hid_generic hid_multitouch hid_sensor_als hid_sensor_custom hid_sensor_hub hid_sensor_iio_common hid_sensor_trigger i2c_algo_bit i2c_hid i2c_i801 i2c_smbus i915 idma64 industrialio industrialio_triggered_buffer input_leds int3400_thermal int3403_thermal int340x_thermal_zone intel_cstate intel_hid intel_ish_ipc intel_ishtp intel_ishtp_hid intel_ishtp_loader intel_lpss intel_lpss_pci intel_pmt intel_pmt_class intel_pmt_telemetry intel_powerclamp intel_rapl_common intel_rapl_msr intel_soc_dts_iosf ip_tables iwlmvm iwlwifi joydev kfifo_buf kvm kvm_intel ledtrig_audio libarc4 lp mac80211 mac_hid mc mei mei_hdcp mei_me msr nls_iso8859_1 nvidia nvidia_drm nvidia_modeset nvidia_uvm nvme nvme_core parport parport_pc pinctrl_tigerlake ppdev processor_thermal_device processor_thermal_mbox processor_thermal_rapl processor_thermal_rfim rc_core regmap_sdw rfcomm rtsx_pci rtsx_pci_sdmmc sch_fq_codel serio_raw snd snd_compress snd_hda_codec snd_hda_codec_hdmi snd_hda_core snd_hda_ext_core snd_hda_intel snd_hwdep snd_intel_dspcfg snd_pcm snd_pcm_dmaengine snd_rawmidi snd_seq snd_seq_device snd_seq_midi snd_seq_midi_event snd_soc_acpi snd_soc_acpi_intel_match snd_soc_core snd_soc_dmic snd_soc_hdac_hda snd_soc_rt1308_sdw snd_soc_rt711 snd_soc_rt715 snd_sof snd_sof_intel_byt snd_sof_intel_hda snd_sof_intel_hda_common snd_sof_intel_ipc snd_sof_pci snd_sof_xtensa_dsp snd_timer soundcore soundwire_bus soundwire_cadence soundwire_generic_allocation soundwire_intel sparse_keymap syscopyarea sysfillrect sysimgblt thunderbolt typec typec_ucsi ucsi_acpi uvcvideo video videobuf2_common videobuf2_memops videobuf2_v4l2 videobuf2_vmalloc videodev virt_dma vmd wmi wmi_bmof x86_pkg_temp_thermal x_tables xhci_pci xhci_pci_renesas !!ALSA/HDA dmesg !!-------------- [ 0.137061] ACPI: Added _OSI(Linux-Dell-Video) [ 0.137061] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio) [ 0.137062] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics) -- [ 2.627574] dell_smm_hwmon: unable to get SMM Dell signature [ 2.647188] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 2.647256] snd_hda_intel 0000:00:1f.3: SoundWire enabled on CannonLake platform, using SOF driver [ 2.669792] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 2.669865] sof-audio-pci 0000:00:1f.3: SoundWire enabled on CannonLake platform, using SOF driver [ 2.669905] sof-audio-pci 0000:00:1f.3: enabling device (0000 -> 0002) [ 2.670130] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100 [ 2.707628] intel_rapl_common: Found RAPL domain package -- [ 2.712817] WARNING: CPU: 13 PID: 425 at drivers/gpu/drm/i915/intel_dram.c:96 skl_dram_get_dimm_info 0x79/0x1b0 [i915] [ 2.713852] Modules linked in: crypto_simd cryptd glue_helper intel_rapl_msr snd_sof_pci snd_sof_intel_hda_common snd_soc_hdac_hda snd_sof_intel_hda snd_sof_intel_byt snd_sof_intel_ipc snd_sof snd_sof_xtensa_dsp snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi ledtrig_audio snd_hda_intel snd_intel_dspcfg soundwire_intel soundwire_generic_allocation soundwire_cadence snd_hda_codec snd_hda_core snd_hwdep soundwire_bus snd_soc_core dell_smm_hwmon(-) iwlmvm( ) snd_compress ac97_bus snd_pcm_dmaengine snd_pcm mac80211 snd_seq_midi snd_seq_midi_event uvcvideo( ) snd_rawmidi videobuf2_vmalloc libarc4 videobuf2_memops snd_seq dell_wmi( ) videobuf2_v4l2 dell_smbios hid_sensor_als videobuf2_common snd_seq_device hid_sensor_trigger dcdbas iwlwifi snd_timer videodev industrialio_triggered_buffer input_leds( ) i915( ) mc intel_cstate wmi_bmof dell_wmi_sysman( ) serio_raw dell_wmi_descriptor efi_pstore kfifo_buf fjes(-) snd mei_me hid_sensor_iio_common processor_thermal_device cfg80211 ee1004 [ 2.713904] mei industrialio hid_multitouch( ) soundcore drm_kms_helper btusb processor_thermal_rfim cec processor_thermal_mbox intel_pmt_telemetry i2c_algo_bit intel_pmt_class rc_core fb_sys_fops processor_thermal_rapl cros_ec_ishtp syscopyarea cros_ec sysfillrect intel_rapl_common sysimgblt hci_uart ucsi_acpi( ) intel_soc_dts_iosf typec_ucsi btqca typec btrtl mac_hid btbcm btintel bluetooth ecdh_generic ecc int3403_thermal int340x_thermal_zone intel_hid int3400_thermal acpi_thermal_rel acpi_pad sparse_keymap acpi_tad sch_fq_codel msr parport_pc ppdev drm lp parport ip_tables x_tables autofs4 hid_sensor_custom hid_sensor_hub intel_ishtp_loader intel_ishtp_hid hid_generic nvme rtsx_pci_sdmmc nvme_core crc32_pclmul intel_lpss_pci i2c_i801 thunderbolt intel_lpss intel_ish_ipc rtsx_pci i2c_smbus idma64 xhci_pci intel_ishtp virt_dma vmd xhci_pci_renesas intel_pmt i2c_hid wmi hid video pinctrl_tigerlake [ 2.713950] CPU: 13 PID: 425 Comm: systemd-udevd Tainted: P O 5.11.0-31-generic #33-Ubuntu -- [ 2.714433] WARNING: CPU: 13 PID: 425 at drivers/gpu/drm/i915/intel_dram.c:96 skl_dram_get_dimm_info 0x79/0x1b0 [i915] [ 2.714476] Modules linked in: crypto_simd cryptd glue_helper intel_rapl_msr snd_sof_pci snd_sof_intel_hda_common snd_soc_hdac_hda snd_sof_intel_hda snd_sof_intel_byt snd_sof_intel_ipc snd_sof snd_sof_xtensa_dsp snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi ledtrig_audio snd_hda_intel snd_intel_dspcfg soundwire_intel soundwire_generic_allocation soundwire_cadence snd_hda_codec snd_hda_core snd_hwdep soundwire_bus snd_soc_core dell_smm_hwmon(-) iwlmvm( ) snd_compress ac97_bus snd_pcm_dmaengine snd_pcm mac80211 snd_seq_midi snd_seq_midi_event uvcvideo( ) snd_rawmidi videobuf2_vmalloc libarc4 videobuf2_memops snd_seq dell_wmi( ) videobuf2_v4l2 dell_smbios hid_sensor_als videobuf2_common snd_seq_device hid_sensor_trigger dcdbas iwlwifi snd_timer videodev industrialio_triggered_buffer input_leds( ) i915( ) mc intel_cstate wmi_bmof dell_wmi_sysman( ) serio_raw dell_wmi_descriptor efi_pstore kfifo_buf fjes(-) snd mei_me hid_sensor_iio_common processor_thermal_device cfg80211 ee1004 [ 2.714505] mei industrialio hid_multitouch( ) soundcore drm_kms_helper btusb processor_thermal_rfim cec processor_thermal_mbox intel_pmt_telemetry i2c_algo_bit intel_pmt_class rc_core fb_sys_fops processor_thermal_rapl cros_ec_ishtp syscopyarea cros_ec sysfillrect intel_rapl_common sysimgblt hci_uart ucsi_acpi( ) intel_soc_dts_iosf typec_ucsi btqca typec btrtl mac_hid btbcm btintel bluetooth ecdh_generic ecc int3403_thermal int340x_thermal_zone intel_hid int3400_thermal acpi_thermal_rel acpi_pad sparse_keymap acpi_tad sch_fq_codel msr parport_pc ppdev drm lp parport ip_tables x_tables autofs4 hid_sensor_custom hid_sensor_hub intel_ishtp_loader intel_ishtp_hid hid_generic nvme rtsx_pci_sdmmc nvme_core crc32_pclmul intel_lpss_pci i2c_i801 thunderbolt intel_lpss intel_ish_ipc rtsx_pci i2c_smbus idma64 xhci_pci intel_ishtp virt_dma vmd xhci_pci_renesas intel_pmt i2c_hid wmi hid video pinctrl_tigerlake [ 2.714545] CPU: 13 PID: 425 Comm: systemd-udevd Tainted: P W O 5.11.0-31-generic #33-Ubuntu -- [ 2.714957] WARNING: CPU: 13 PID: 425 at drivers/gpu/drm/i915/intel_dram.c:96 skl_dram_get_dimm_info 0x79/0x1b0 [i915] [ 2.715020] Modules linked in: crypto_simd cryptd glue_helper intel_rapl_msr snd_sof_pci snd_sof_intel_hda_common snd_soc_hdac_hda snd_sof_intel_hda snd_sof_intel_byt snd_sof_intel_ipc snd_sof snd_sof_xtensa_dsp snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi ledtrig_audio snd_hda_intel snd_intel_dspcfg soundwire_intel soundwire_generic_allocation soundwire_cadence snd_hda_codec snd_hda_core snd_hwdep soundwire_bus snd_soc_core dell_smm_hwmon(-) iwlmvm( ) snd_compress ac97_bus snd_pcm_dmaengine snd_pcm mac80211 snd_seq_midi snd_seq_midi_event uvcvideo( ) snd_rawmidi videobuf2_vmalloc libarc4 videobuf2_memops snd_seq dell_wmi( ) videobuf2_v4l2 dell_smbios hid_sensor_als videobuf2_common snd_seq_device hid_sensor_trigger dcdbas iwlwifi snd_timer videodev industrialio_triggered_buffer input_leds( ) i915( ) mc intel_cstate wmi_bmof dell_wmi_sysman( ) serio_raw dell_wmi_descriptor efi_pstore kfifo_buf fjes(-) snd mei_me hid_sensor_iio_common processor_thermal_device cfg80211 ee1004 [ 2.715050] mei industrialio hid_multitouch( ) soundcore drm_kms_helper btusb processor_thermal_rfim cec processor_thermal_mbox intel_pmt_telemetry i2c_algo_bit intel_pmt_class rc_core fb_sys_fops processor_thermal_rapl cros_ec_ishtp syscopyarea cros_ec sysfillrect intel_rapl_common sysimgblt hci_uart ucsi_acpi( ) intel_soc_dts_iosf typec_ucsi btqca typec btrtl mac_hid btbcm btintel bluetooth ecdh_generic ecc int3403_thermal int340x_thermal_zone intel_hid int3400_thermal acpi_thermal_rel acpi_pad sparse_keymap acpi_tad sch_fq_codel msr parport_pc ppdev drm lp parport ip_tables x_tables autofs4 hid_sensor_custom hid_sensor_hub intel_ishtp_loader intel_ishtp_hid hid_generic nvme rtsx_pci_sdmmc nvme_core crc32_pclmul intel_lpss_pci i2c_i801 thunderbolt intel_lpss intel_ish_ipc rtsx_pci i2c_smbus idma64 xhci_pci intel_ishtp virt_dma vmd xhci_pci_renesas intel_pmt i2c_hid wmi hid video pinctrl_tigerlake [ 2.715085] CPU: 13 PID: 425 Comm: systemd-udevd Tainted: P W O 5.11.0-31-generic #33-Ubuntu -- [ 2.715470] WARNING: CPU: 13 PID: 425 at drivers/gpu/drm/i915/intel_dram.c:96 skl_dram_get_dimm_info 0x79/0x1b0 [i915] [ 2.715507] Modules linked in: crypto_simd cryptd glue_helper intel_rapl_msr snd_sof_pci snd_sof_intel_hda_common snd_soc_hdac_hda snd_sof_intel_hda snd_sof_intel_byt snd_sof_intel_ipc snd_sof snd_sof_xtensa_dsp snd_hda_ext_core snd_soc_acpi_intel_match snd_soc_acpi ledtrig_audio snd_hda_intel snd_intel_dspcfg soundwire_intel soundwire_generic_allocation soundwire_cadence snd_hda_codec snd_hda_core snd_hwdep soundwire_bus snd_soc_core dell_smm_hwmon(-) iwlmvm( ) snd_compress ac97_bus snd_pcm_dmaengine snd_pcm mac80211 snd_seq_midi snd_seq_midi_event uvcvideo( ) snd_rawmidi videobuf2_vmalloc libarc4 videobuf2_memops snd_seq dell_wmi( ) videobuf2_v4l2 dell_smbios hid_sensor_als videobuf2_common snd_seq_device hid_sensor_trigger dcdbas iwlwifi snd_timer videodev industrialio_triggered_buffer input_leds( ) i915( ) mc intel_cstate wmi_bmof dell_wmi_sysman( ) serio_raw dell_wmi_descriptor efi_pstore kfifo_buf fjes(-) snd mei_me hid_sensor_iio_common processor_thermal_device cfg80211 ee1004 [ 2.715535] mei industrialio hid_multitouch( ) soundcore drm_kms_helper btusb processor_thermal_rfim cec processor_thermal_mbox intel_pmt_telemetry i2c_algo_bit intel_pmt_class rc_core fb_sys_fops processor_thermal_rapl cros_ec_ishtp syscopyarea cros_ec sysfillrect intel_rapl_common sysimgblt hci_uart ucsi_acpi( ) intel_soc_dts_iosf typec_ucsi btqca typec btrtl mac_hid btbcm btintel bluetooth ecdh_generic ecc int3403_thermal int340x_thermal_zone intel_hid int3400_thermal acpi_thermal_rel acpi_pad sparse_keymap acpi_tad sch_fq_codel msr parport_pc ppdev drm lp parport ip_tables x_tables autofs4 hid_sensor_custom hid_sensor_hub intel_ishtp_loader intel_ishtp_hid hid_generic nvme rtsx_pci_sdmmc nvme_core crc32_pclmul intel_lpss_pci i2c_i801 thunderbolt intel_lpss intel_ish_ipc rtsx_pci i2c_smbus idma64 xhci_pci intel_ishtp virt_dma vmd xhci_pci_renesas intel_pmt i2c_hid wmi hid video pinctrl_tigerlake [ 2.715568] CPU: 13 PID: 425 Comm: systemd-udevd Tainted: P W O 5.11.0-31-generic #33-Ubuntu -- [ 4.041684] input: Video Bus as /devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:01/input/input24 [ 4.041899] sof-audio-pci 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) [ 4.050419] fbcon: i915drmfb (fb0) is primary device -- [ 4.050475] i915 0000:00:02.0: [drm] fb0: i915drmfb frame buffer device [ 4.097217] sof-audio-pci 0000:00:1f.3: use msi interrupt mode [ 4.112371] sof-audio-pci 0000:00:1f.3: hda codecs found, mask 4 [ 4.283690] Bluetooth: hci0: Waiting for firmware download to complete -- [ 6.065376] usb 3-10: reset full-speed USB device number 2 using xhci_hcd [ 6.213082] sof-audio-pci 0000:00:1f.3: error: firmware boot failure [ 6.213120] sof-audio-pci 0000:00:1f.3: status: fw entered - code 00000005 [ 6.213126] sof-audio-pci 0000:00:1f.3: error: status = 0x00000000 panic = 0x00000211 [ 6.213147] sof-audio-pci 0000:00:1f.3: error: extended rom status: 0x5 0x0 0x211 0x0 0x0 0x0 0x2530509 0x0 [ 6.213151] sof-audio-pci 0000:00:1f.3: status: fw entered - code 00000005 [ 6.213152] sof-audio-pci 0000:00:1f.3: error: failed to boot DSP firmware -5 [ 6.214396] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -5 [ 7.555776] wlp0s20f3: authenticate with 70:4f:57:6e:99:2e !!Packages installed !!-------------------- ii alsa-topology-conf 1.2.4-1 all ALSA topology configuration files ii alsa-ucm-conf 1.2.4-2ubuntu1.2 all ALSA Use Case Manager configuration files ii alsa-utils 1.2.4-1ubuntu3 amd64 Utilities for configuring and using ALSA