!!################################ !!ALSA Information Script v 0.4.64 !!################################ !!Script ran on: Mon Nov 26 15:04:03 UTC 2018 !!Linux Distribution !!------------------ Ubuntu 16.04.5 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.5 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.5 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial !!DMI Information !!--------------- Manufacturer: Dell Inc. Product Name: Vostro 14-3468 Product Version: Firmware Version: 2.0.4 !!Kernel Information !!------------------ Kernel release: 4.4.0-138-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k4.4.0-138-generic Library version: 1.1.0 Utilities version: 1.1.0 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!------------------------------------------------------- 00:1f.3 0403: 8086:9d71 (rev 21) Subsystem: 1028:0792 !!Modprobe options (Sound related) !!-------------------------------- snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!--------------------------- !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Nov 26 20:29 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Nov 26 20:29 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:268: no soundcards found... ARECORD arecord: device_list:268: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ Module nvram msr bnep binfmt_misc rtsx_usb_ms memstick uvcvideo videobuf2_vmalloc intel_rapl x86_pkg_temp_thermal intel_powerclamp hid_rmi videobuf2_memops videobuf2_v4l2 videobuf2_core v4l2_common coretemp btusb videodev btrtl btbcm media btintel kvm_intel bluetooth kvm i2c_designware_platform i2c_designware_core dell_wmi irqbypass arc4 iwlmvm crct10dif_pclmul mac80211 dell_laptop crc32_pclmul dcdbas ghash_clmulni_intel aesni_intel dell_smm_hwmon aes_x86_64 lrw gf128mul glue_helper ablk_helper cryptd snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep snd_pcm iwlwifi input_leds snd_seq_midi snd_seq_midi_event snd_rawmidi joydev cfg80211 snd_seq idma64 virt_dma snd_seq_device snd_timer serio_raw mei_me snd mei intel_lpss_pci intel_lpss soundcore intel_hid mac_hid processor_thermal_device int340x_thermal_zone intel_soc_dts_iosf shpchp int3400_thermal acpi_thermal_rel sparse_keymap i2c_i801 acpi_pad parport_pc ppdev lp parport autofs4 btrfs xor raid6_pq rtsx_usb_sdmmc rtsx_usb dm_mirror dm_region_hash dm_log hid_generic usbhid i915_bpo intel_ips i2c_algo_bit drm_kms_helper syscopyarea psmouse sysfillrect sysimgblt fb_sys_fops r8169 drm ahci mii libahci wmi i2c_hid hid pinctrl_sunrisepoint video pinctrl_intel fjes !!ALSA/HDA dmesg !!-------------- [ 14.305763] iwlwifi 0000:01:00.0: enabling device (0000 -> 0002) [ 14.356623] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002) [ 14.356807] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915_bpo]) [ 14.619784] iwlwifi 0000:01:00.0: Direct firmware load for iwlwifi-7265D-19.ucode failed with error -2 -- [ 14.960917] dcdbas dcdbas: Dell Systems Management Base Driver (version 5.6.0-3.2) [ 15.119976] snd_hda_intel 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0 [ 15.121494] snd_hda_intel 0000:00:1f.3: no codecs found! [ 15.523742] iwlwifi 0000:01:00.0: Detected Intel(R) Dual Band Wireless AC 3165, REV=0x210