!!################################ !!ALSA Information Script v 0.5.0 !!################################ !!Script ran on: Tue Jul 6 08:40:14 UTC 2021 !!Linux Distribution !!------------------ Ubuntu 18.04.5 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 18.04.5 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 18.04.5 LTS" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=bionic !!DMI Information !!--------------- Manufacturer: Dell Inc. Product Name: Latitude 3420 Product Version: Firmware Version: 1.3.1 System SKU: 0A7B Board Vendor: Dell Inc. Board Name: 0VKWK9 !!ACPI Device Status Information !!--------------- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/ACPI000E:00/status 15 /sys/bus/acpi/devices/DELL0A7B:00/status 15 /sys/bus/acpi/devices/DLL0A7B:00/status 15 /sys/bus/acpi/devices/DLLK0A7B:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT34C5:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/INTC1040:00/status 15 /sys/bus/acpi/devices/INTC1043:00/status 15 /sys/bus/acpi/devices/INTC1043:01/status 15 /sys/bus/acpi/devices/INTC1043:02/status 15 /sys/bus/acpi/devices/INTC1051:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:01/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:03/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXPOWER:06/status 1 /sys/bus/acpi/devices/LNXPOWER:07/status 1 /sys/bus/acpi/devices/LNXPOWER:08/status 1 /sys/bus/acpi/devices/LNXPOWER:09/status 1 /sys/bus/acpi/devices/LNXPOWER:0a/status 1 /sys/bus/acpi/devices/NTC0702:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0C02:02/status 11 /sys/bus/acpi/devices/PNP0C02:04/status 11 /sys/bus/acpi/devices/PNP0C09:00/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PRP00001:00/status 11 /sys/bus/acpi/devices/PRP00001:01/status 11 /sys/bus/acpi/devices/USBC000:00/status 15 /sys/bus/acpi/devices/device:0e/status 15 /sys/bus/acpi/devices/device:69/status 15 /sys/bus/acpi/devices/device:8c/status 15 /sys/bus/acpi/devices/device:8d/status 15 /sys/bus/acpi/devices/device:8e/status 15 /sys/bus/acpi/devices/device:90/status 15 /sys/bus/acpi/devices/device:91/status 15 /sys/bus/acpi/devices/device:92/status 15 /sys/bus/acpi/devices/device:97/status 15 /sys/bus/acpi/devices/device:9e/status 15 /sys/bus/acpi/devices/device:a0/status 15 !!Kernel Information !!------------------ Kernel release: 5.4.0-77-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k5.4.0-77-generic Library version: 1.1.3 Utilities version: 1.1.3 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 00:1f.3 Multimedia audio controller [0401]: Intel Corporation Device [8086:a0c8] (rev 20) Subsystem: Dell Device [1028:0a7b] !!Modprobe options (Sound related) !!-------------------------------- snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!--------------------------- !!Sysfs card info !!--------------- !!Card: /sys/class/sound/card* Driver: Tree: !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Jul 6 14:08 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Jul 6 14:08 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:270: no soundcards found... ARECORD arecord: device_list:270: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ ac97_bus acpi_pad acpi_tad aesni_intel ahci autofs4 bluetooth bnep bpfilter btbcm btintel btrtl btusb ccm cfg80211 coretemp crc32_pclmul crct10dif_pclmul cros_ec cros_ec_ishtp cryptd crypto_simd dcdbas dell_laptop dell_smbios dell_wmi dell_wmi_descriptor drm drm_kms_helper ecc ecdh_generic fb_sys_fops ghash_clmulni_intel glue_helper hid hid_generic hid_logitech_dj hid_logitech_hidpp hid_sensor_custom hid_sensor_hub i2c_algo_bit i2c_hid i915 idma64 input_leds intel_cstate intel_hid intel_ish_ipc intel_ishtp intel_ishtp_hid intel_ishtp_loader intel_lpss intel_lpss_pci intel_powerclamp ip6_tables ip6table_filter ip_tables iptable_filter iwlmvm iwlwifi kvm kvm_intel ledtrig_audio libahci libarc4 lp mac80211 mac_hid mc mei mei_hdcp mei_me nls_iso8859_1 nvme nvme_core parport parport_pc ppdev psmouse r8169 realtek rfcomm sch_fq_codel serio_raw snd snd_compress snd_hda_codec snd_hda_codec_generic snd_hda_codec_realtek snd_hda_core snd_hda_ext_core snd_hda_intel snd_hwdep snd_intel_dspcfg snd_pcm snd_pcm_dmaengine snd_rawmidi snd_seq snd_seq_device snd_seq_midi snd_seq_midi_event snd_soc_acpi snd_soc_acpi_intel_match snd_soc_core snd_soc_dmic snd_soc_hdac_hda snd_sof snd_sof_intel_byt snd_sof_intel_hda snd_sof_intel_hda_common snd_sof_intel_ipc snd_sof_pci snd_sof_xtensa_dsp snd_timer soundcore sparse_keymap syscopyarea sysfillrect sysimgblt typec typec_ucsi uas ucsi_acpi usb_storage usbhid uvcvideo video videobuf2_common videobuf2_memops videobuf2_v4l2 videobuf2_vmalloc videodev virt_dma wmi wmi_bmof x86_pkg_temp_thermal x_tables !!ALSA/HDA dmesg !!-------------- [ 0.127206] ACPI: Added _OSI(Linux-Dell-Video) [ 0.127207] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio) [ 0.127207] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics) -- [ 3.240948] dell_smm_hwmon: unable to get SMM Dell signature [ 3.246306] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 3.248563] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake platform, using SOF driver [ 3.298593] audit: type=1400 audit(1625560708.760:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="libreoffice-xpdfimport" pid=573 comm="apparmor_parser" -- [ 3.299849] audit: type=1400 audit(1625560708.764:10): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/sbin/cups-browsed" pid=575 comm="apparmor_parser" [ 3.319493] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 3.321680] sof-audio-pci 0000:00:1f.3: Digital mics found on Skylake platform, using SOF driver [ 3.321787] sof-audio-pci 0000:00:1f.3: enabling device (0000 -> 0002) [ 3.322042] sof-audio-pci 0000:00:1f.3: warning: No matching ASoC machine driver found [ 3.322179] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100 [ 3.322393] iwlwifi 0000:00:14.3: base HW address: 80:45:dd:bd:dc:c9 -- [ 36.837281] Lockdown: fwupd: /dev/mem,kmem,port is restricted; see man kernel_lockdown.7 [ 64.559335] sof-audio-pci 0000:00:1f.3: couldn't bind with audio component [ 64.559355] sof-audio-pci 0000:00:1f.3: init of i915 and HDMI codec failed [ 64.559649] sof-audio-pci 0000:00:1f.3: use msi interrupt mode [ 64.593052] sof-audio-pci 0000:00:1f.3: codec #2 probe error, ret: -2 [ 64.593057] sof-audio-pci 0000:00:1f.3: hda codecs found, mask 1 [ 64.593059] sof-audio-pci 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now [ 64.593556] sof-audio-pci 0000:00:1f.3: Direct firmware load for intel/sof/sof-tgl.ri failed with error -2 [ 64.593561] sof-audio-pci 0000:00:1f.3: error: request firmware intel/sof/sof-tgl.ri failed err: -2 [ 64.593568] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware -2 [ 64.594017] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -2 !!Packages installed !!-------------------- ii alsa-utils 1.1.3-1ubuntu1 amd64 Utilities for configuring and using ALSA