!!################################ !!ALSA Information Script v 0.5.0 !!################################ !!Script ran on: Wed Mar 10 05:01:36 UTC 2021 !!Linux Distribution !!------------------ Ubuntu 18.04.5 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 18.04.5 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 18.04.5 LTS" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=bionic !!DMI Information !!--------------- Manufacturer: HP Product Name: HP EliteBook 840 G7 Notebook PC Product Version: Firmware Version: S70 Ver. 01.01.05 System SKU: 8PZ96AV Board Vendor: HP Board Name: 8723 !!ACPI Device Status Information !!--------------- /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/HPIC000C:00/status 15 /sys/bus/acpi/devices/HPQ6001:00/status 15 /sys/bus/acpi/devices/IFX0785:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT33D2:00/status 15 /sys/bus/acpi/devices/INT33D3:00/status 15 /sys/bus/acpi/devices/INT33D4:00/status 15 /sys/bus/acpi/devices/INT33D5:00/status 15 /sys/bus/acpi/devices/INT3400:00/status 15 /sys/bus/acpi/devices/INT3403:00/status 15 /sys/bus/acpi/devices/INT3403:01/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT34BB:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:01/status 15 /sys/bus/acpi/devices/LNXPOWER:03/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXPOWER:06/status 1 /sys/bus/acpi/devices/LNXPOWER:07/status 1 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0B00:00/status 15 /sys/bus/acpi/devices/PNP0C02:00/status 3 /sys/bus/acpi/devices/PNP0C02:01/status 3 /sys/bus/acpi/devices/PNP0C02:07/status 3 /sys/bus/acpi/devices/PNP0C09:00/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0C:00/status 11 /sys/bus/acpi/devices/PRP00001:00/status 11 /sys/bus/acpi/devices/SYNA30B3:00/status 15 /sys/bus/acpi/devices/USBC000:00/status 15 /sys/bus/acpi/devices/device:17/status 15 /sys/bus/acpi/devices/device:1f/status 15 /sys/bus/acpi/devices/device:20/status 15 !!Kernel Information !!------------------ Kernel release: 5.4.0-66-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k5.4.0-66-generic Library version: 1.1.3 Utilities version: 1.1.3 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 00:1f.3 Multimedia audio controller [0401]: Intel Corporation Device [8086:02c8] Subsystem: Hewlett-Packard Company Device [103c:8723] !!Modprobe options (Sound related) !!-------------------------------- snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!--------------------------- !!Sysfs card info !!--------------- !!Card: /sys/class/sound/card* Driver: Tree: !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Mar 10 09:58 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Mar 10 09:58 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:270: no soundcards found... ARECORD arecord: device_list:270: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ ac97_bus acpi_pad acpi_thermal_rel aesni_intel af_alg algif_skcipher autofs4 binfmt_misc bluetooth bnep btbcm btintel btrtl btusb ccm cfg80211 cmac coretemp crc32_pclmul crct10dif_pclmul cryptd crypto_simd dm_crypt drm drm_kms_helper ecc ecdh_generic fb_sys_fops ff_memless ghash_clmulni_intel glue_helper hid hid_generic hid_microsoft hid_multitouch hp_wireless hp_wmi i2c_algo_bit i2c_hid i915 idma64 input_leds int3400_thermal int3403_thermal int340x_thermal_zone intel_cstate intel_hid intel_lpss intel_lpss_pci intel_powerclamp intel_rapl_common intel_rapl_msr intel_soc_dts_iosf intel_wmi_thunderbolt ip_tables iwlmvm iwlwifi joydev kvm kvm_intel ledtrig_audio libarc4 lp mac80211 mac_hid mc mei mei_me nls_iso8859_1 nvme nvme_core parport parport_pc pinctrl_cannonlake pinctrl_intel ppdev processor_thermal_device rapl rfcomm sch_fq_codel serio_raw snd snd_compress snd_hda_codec snd_hda_codec_generic snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_core snd_hda_ext_core snd_hda_intel snd_hwdep snd_intel_dspcfg snd_pcm snd_pcm_dmaengine snd_rawmidi snd_seq snd_seq_device snd_seq_midi snd_seq_midi_event snd_soc_acpi snd_soc_acpi_intel_match snd_soc_core snd_soc_dmic snd_soc_hdac_hda snd_soc_hdac_hdmi snd_sof snd_sof_intel_byt snd_sof_intel_hda snd_sof_intel_hda_common snd_sof_intel_ipc snd_sof_pci snd_sof_xtensa_dsp snd_timer soc_button_array soundcore sparse_keymap syscopyarea sysfillrect sysimgblt thunderbolt typec typec_ucsi ucsi_acpi usbhid uvcvideo video videobuf2_common videobuf2_memops videobuf2_v4l2 videobuf2_vmalloc videodev virt_dma wmi wmi_bmof x86_pkg_temp_thermal x_tables !!ALSA/HDA dmesg !!-------------- [ 0.265855] ACPI: Added _OSI(Linux-Dell-Video) [ 0.265855] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio) [ 0.265855] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics) -- [ 26.970358] intel_rapl_common: Found RAPL domain dram [ 26.987999] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 26.988221] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake platform, using SOF driver [ 26.989381] intel-lpss 0000:00:15.1: enabling device (0000 -> 0002) -- [ 27.019579] iwlwifi 0000:00:14.3 wlp0s20f3: renamed from wlan0 [ 27.051661] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 27.051843] sof-audio-pci 0000:00:1f.3: Digital mics found on Skylake platform, using SOF driver [ 27.051853] sof-audio-pci 0000:00:1f.3: enabling device (0000 -> 0002) [ 27.052025] sof-audio-pci 0000:00:1f.3: warning: No matching ASoC machine driver found [ 27.052030] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100 [ 27.052093] sof-audio-pci 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) [ 27.056469] sof-audio-pci 0000:00:1f.3: use msi interrupt mode [ 27.060598] sof-audio-pci 0000:00:1f.3: hda codecs found, mask 5 [ 27.060599] sof-audio-pci 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now [ 27.106766] sof-audio-pci 0000:00:1f.3: unexpected ipc interrupt raised! [ 27.106768] sof-audio-pci 0000:00:1f.3: error: no reply expected, received 0x0 [ 27.173130] input: SYNA30B3:00 06CB:CE08 as /devices/pci0000:00/0000:00:15.0/i2c_designware.0/i2c-7/i2c-SYNA30B3:00/0018:06CB:CE08.0005/input/input23 -- [ 27.276577] audit: type=1400 audit(1615352289.896:11): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/snapd/snap-confine" pid=879 comm="apparmor_parser" [ 27.406897] sof-audio-pci 0000:00:1f.3: error: status = 0x00000000 panic = 0x00000000 [ 27.406909] sof-audio-pci 0000:00:1f.3: error: Error code=0xffffffff: FW status=0xffffffff [ 27.406910] sof-audio-pci 0000:00:1f.3: error: iteration 0 of Core En/ROM load failed: -110 [ 27.408385] sof-audio-pci 0000:00:1f.3: unexpected ipc interrupt raised! [ 27.408386] sof-audio-pci 0000:00:1f.3: error: no reply expected, received 0x0 [ 27.432259] Bluetooth: BNEP (Ethernet Emulation) ver 1.3 -- [ 27.432264] Bluetooth: BNEP socket layer initialized [ 27.708402] sof-audio-pci 0000:00:1f.3: error: status = 0x00000000 panic = 0x00000000 [ 27.708414] sof-audio-pci 0000:00:1f.3: error: Error code=0xffffffff: FW status=0xffffffff [ 27.708415] sof-audio-pci 0000:00:1f.3: error: iteration 1 of Core En/ROM load failed: -110 [ 27.709868] sof-audio-pci 0000:00:1f.3: unexpected ipc interrupt raised! [ 27.709870] sof-audio-pci 0000:00:1f.3: error: no reply expected, received 0x0 [ 27.743573] iwlwifi 0000:00:14.3: Applying debug destination EXTERNAL_DRAM [ 27.887684] iwlwifi 0000:00:14.3: FW already configured (0) - re-configuring [ 28.009987] sof-audio-pci 0000:00:1f.3: error: status = 0x00000000 panic = 0x00000000 [ 28.009998] sof-audio-pci 0000:00:1f.3: error: Error code=0xffffffff: FW status=0xffffffff [ 28.009999] sof-audio-pci 0000:00:1f.3: error: iteration 2 of Core En/ROM load failed: -110 [ 28.010000] sof-audio-pci 0000:00:1f.3: error: dsp init failed after 3 attempts with err: -110 [ 28.010011] sof-audio-pci 0000:00:1f.3: error: status = 0xffffffff panic = 0xffffffff [ 28.010013] sof-audio-pci 0000:00:1f.3: error: failed to reset DSP [ 28.010014] sof-audio-pci 0000:00:1f.3: error: failed to boot DSP firmware -110 [ 28.060410] sof-audio-pci 0000:00:1f.3: error: reset enter failed: core_mask f adspcs 0x1d003c [ 28.060413] sof-audio-pci 0000:00:1f.3: error: dsp core reset failed: core_mask f [ 28.314563] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -110 [ 31.420254] wlp0s20f3: authenticate with 78:98:e8:1f:c1:4e !!Packages installed !!-------------------- ii alsa-utils 1.1.3-1ubuntu1 amd64 Utilities for configuring and using ALSA