!!################################ !!ALSA Information Script v 0.4.64 !!################################ !!Script ran on: Mon Aug 27 17:08:54 UTC 2018 !!Linux Distribution !!------------------ Ubuntu 16.04.5 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.5 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.5 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial !!DMI Information !!--------------- Manufacturer: Dell Inc. Product Name: Latitude 3480 Product Version: Firmware Version: 1.4.1 Board Vendor: Dell Inc. Board Name: 0JV9NC !!ACPI Device Status Information !!--------------- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/DELL07B7:00/status 15 /sys/bus/acpi/devices/DLLK07B7:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT33D0:00/status 15 /sys/bus/acpi/devices/INT33D5:00/status 15 /sys/bus/acpi/devices/INT3400:00/status 15 /sys/bus/acpi/devices/INT3402:00/status 15 /sys/bus/acpi/devices/INT3403:00/status 15 /sys/bus/acpi/devices/INT3403:01/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT344B:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:01/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:03/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXPOWER:06/status 1 /sys/bus/acpi/devices/LNXPOWER:07/status 1 /sys/bus/acpi/devices/LNXPOWER:08/status 1 /sys/bus/acpi/devices/LNXPOWER:09/status 1 /sys/bus/acpi/devices/LNXPOWER:0a/status 1 /sys/bus/acpi/devices/LNXPOWER:0b/status 1 /sys/bus/acpi/devices/LNXPOWER:0c/status 1 /sys/bus/acpi/devices/LNXPOWER:0d/status 1 /sys/bus/acpi/devices/LNXPOWER:0e/status 1 /sys/bus/acpi/devices/LNXPOWER:0f/status 1 /sys/bus/acpi/devices/LNXPOWER:10/status 1 /sys/bus/acpi/devices/LNXPOWER:11/status 1 /sys/bus/acpi/devices/LNXPOWER:12/status 1 /sys/bus/acpi/devices/LNXPOWER:13/status 1 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0C02:03/status 3 /sys/bus/acpi/devices/PNP0C02:05/status 3 /sys/bus/acpi/devices/PNP0C09:00/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0F:00/status 9 /sys/bus/acpi/devices/PNP0C0F:01/status 9 /sys/bus/acpi/devices/PNP0C0F:02/status 9 /sys/bus/acpi/devices/PNP0C0F:03/status 9 /sys/bus/acpi/devices/PNP0C0F:04/status 9 /sys/bus/acpi/devices/PNP0C0F:05/status 9 /sys/bus/acpi/devices/PNP0C0F:06/status 9 /sys/bus/acpi/devices/PNP0C0F:07/status 9 /sys/bus/acpi/devices/SMO8810:00/status 15 /sys/bus/acpi/devices/device:09/status 15 /sys/bus/acpi/devices/device:5a/status 15 /sys/bus/acpi/devices/device:6a/status 11 !!Kernel Information !!------------------ Kernel release: 4.4.0-134-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k4.4.0-134-generic Library version: 1.1.0 Utilities version: 1.1.0 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!------------------------------------------------------- 00:1f.3 0403: 8086:9d71 (rev 21) Subsystem: 1028:07b7 !!Modprobe options (Sound related) !!-------------------------------- snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!--------------------------- !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Aug 27 22:14 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Aug 27 22:14 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:268: no soundcards found... ARECORD arecord: device_list:268: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ Module rfcomm bnep arc4 intel_rapl x86_pkg_temp_thermal dell_rbtn intel_powerclamp coretemp dell_laptop hid_multitouch kvm_intel kvm uvcvideo dcdbas i2c_designware_platform i2c_designware_core dell_smm_hwmon dell_wmi irqbypass crct10dif_pclmul crc32_pclmul videobuf2_vmalloc ghash_clmulni_intel snd_hda_intel snd_hda_codec aesni_intel snd_hda_core videobuf2_memops videobuf2_v4l2 videobuf2_core snd_hwdep v4l2_common aes_x86_64 ath10k_pci snd_pcm lrw videodev gf128mul media glue_helper ablk_helper snd_seq_midi cryptd snd_seq_midi_event snd_rawmidi ath10k_core snd_seq ath mac80211 btusb cfg80211 btrtl btbcm btintel snd_seq_device snd_timer intel_hid bluetooth input_leds joydev snd sparse_keymap serio_raw mei_me soundcore dell_smo8800 shpchp idma64 virt_dma int3402_thermal mei int3400_thermal processor_thermal_device int3403_thermal int340x_thermal_zone acpi_thermal_rel intel_soc_dts_iosf acpi_pad intel_lpss_pci intel_lpss mac_hid ip6t_REJECT nf_reject_ipv6 nf_log_ipv6 xt_hl ip6t_rt nf_conntrack_ipv6 nf_defrag_ipv6 ipt_REJECT nf_reject_ipv4 xt_comment nf_log_ipv4 nf_log_common xt_LOG xt_limit xt_tcpudp xt_addrtype nf_conntrack_ipv4 nf_defrag_ipv4 xt_conntrack ip6table_filter ip6_tables nf_conntrack_netbios_ns nf_conntrack_broadcast nf_nat_ftp nf_nat nf_conntrack_ftp nf_conntrack iptable_filter ip_tables x_tables parport_pc ppdev lp parport autofs4 btrfs xor raid6_pq i915_bpo intel_ips psmouse i2c_algo_bit drm_kms_helper syscopyarea r8169 sysfillrect sysimgblt mii fb_sys_fops drm ahci libahci wmi i2c_hid hid pinctrl_sunrisepoint video pinctrl_intel fjes !!ALSA/HDA dmesg !!-------------- [ 14.758367] AES CTR mode by8 optimization enabled [ 14.813588] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915_bpo]) [ 14.924018] input: Dell WMI hotkeys as /devices/virtual/input/input10 -- [ 15.029420] USB Video Class driver (1.1.1) [ 15.087333] snd_hda_intel 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0 [ 15.093692] snd_hda_intel 0000:00:1f.3: no codecs found! [ 15.191905] ath10k_pci 0000:03:00.0: board id is not exist in otp, ignore it