!!################################ !!ALSA Information Script v 0.5.0 !!################################ !!Script ran on: Wed Apr 14 09:33:16 UTC 2021 !!Linux Distribution !!------------------ Ubuntu 20.04.2 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 20.04.2 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 20.04.2 LTS" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=focal !!DMI Information !!--------------- Manufacturer: HP Product Name: HP EliteBook 850 G6 Product Version: Firmware Version: R70 Ver. 01.02.00 System SKU: 6XE20EA#ABD Board Vendor: HP Board Name: 8549 !!ACPI Device Status Information !!--------------- /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/HPIC000C:00/status 15 /sys/bus/acpi/devices/HPQ6001:00/status 15 /sys/bus/acpi/devices/IFX0785:00/status 15 /sys/bus/acpi/devices/INT3400:00/status 15 /sys/bus/acpi/devices/INT3403:00/status 15 /sys/bus/acpi/devices/INT3403:01/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT34BB:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 15 /sys/bus/acpi/devices/LNXPOWER:01/status 1 /sys/bus/acpi/devices/LNXPOWER:03/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXPOWER:06/status 1 /sys/bus/acpi/devices/LNXPOWER:07/status 1 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0B00:00/status 15 /sys/bus/acpi/devices/PNP0C02:00/status 3 /sys/bus/acpi/devices/PNP0C02:01/status 3 /sys/bus/acpi/devices/PNP0C02:05/status 3 /sys/bus/acpi/devices/PNP0C09:00/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0C:00/status 11 /sys/bus/acpi/devices/PRP00001:00/status 11 /sys/bus/acpi/devices/SYNA3092:00/status 15 /sys/bus/acpi/devices/USBC000:00/status 15 /sys/bus/acpi/devices/device:04/status 15 /sys/bus/acpi/devices/device:27/status 15 /sys/bus/acpi/devices/device:28/status 15 !!Kernel Information !!------------------ Kernel release: 5.4.0-71-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k5.4.0-71-generic Library version: 1.2.2 Utilities version: 1.2.2 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 00:1f.3 Multimedia audio controller [0401]: Intel Corporation Cannon Point-LP High Definition Audio Controller [8086:9dc8] (rev 11) Subsystem: Hewlett-Packard Company Cannon Point-LP High Definition Audio Controller [103c:8549] !!Modprobe options (Sound related) !!-------------------------------- snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_intel_dspcfg: dsp_driver=1 !!Loaded sound module options !!--------------------------- !!Sysfs card info !!--------------- !!Card: /sys/class/sound/card* Driver: Tree: !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Apr 14 11:21 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Apr 14 11:21 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:274: no soundcards found... ARECORD arecord: device_list:274: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ 8021q ac97_bus acpi_pad acpi_thermal_rel aesni_intel af_alg algif_hash algif_skcipher arp_tables aufs autofs4 binfmt_misc bluetooth bnep bpfilter br_netfilter bridge btbcm btintel btrtl btusb ccm cfg80211 cmac coretemp crc32_pclmul crct10dif_pclmul cryptd crypto_simd drm drm_kms_helper dummy e1000e ecc ecdh_generic fb_sys_fops garp ghash_clmulni_intel glue_helper hid hid_generic hid_multitouch hp_wireless hp_wmi i2c_algo_bit i2c_hid i2c_i801 i915 idma64 input_leds int3400_thermal int3403_thermal int340x_thermal_zone intel_cstate intel_lpss intel_lpss_pci intel_pch_thermal intel_powerclamp intel_rapl_common intel_rapl_msr intel_soc_dts_iosf intel_wmi_thunderbolt ip6_tables ip6table_filter ip_tables iptable_filter iptable_nat iwlmvm iwlwifi joydev kvm kvm_intel ledtrig_audio libarc4 libcrc32c llc lp mac80211 mac_hid mc mei mei_me mrp nf_conntrack nf_conntrack_netlink nf_defrag_ipv4 nf_defrag_ipv6 nf_nat nfnetlink nls_iso8859_1 nvme nvme_core overlay parport parport_pc pinctrl_cannonlake pinctrl_intel ppdev processor_thermal_device psmouse rapl sch_fq_codel serio_raw snd snd_compress snd_hda_codec snd_hda_codec_generic snd_hda_codec_hdmi snd_hda_codec_realtek snd_hda_core snd_hda_ext_core snd_hda_intel snd_hwdep snd_intel_dspcfg snd_pcm snd_pcm_dmaengine snd_rawmidi snd_seq snd_seq_device snd_seq_midi snd_seq_midi_event snd_soc_acpi snd_soc_acpi_intel_match snd_soc_core snd_soc_dmic snd_soc_hdac_hda snd_soc_hdac_hdmi snd_sof snd_sof_intel_byt snd_sof_intel_hda snd_sof_intel_hda_common snd_sof_intel_ipc snd_sof_pci snd_sof_xtensa_dsp snd_timer soundcore sparse_keymap stp syscopyarea sysfillrect sysimgblt thunderbolt typec typec_ucsi ucsi_acpi uvcvideo video videobuf2_common videobuf2_memops videobuf2_v4l2 videobuf2_vmalloc videodev virt_dma wmi wmi_bmof x86_pkg_temp_thermal x_tables xfrm_algo xfrm_user xt_MASQUERADE xt_addrtype xt_conntrack !!ALSA/HDA dmesg !!-------------- [ 0.298701] ACPI: Added _OSI(Linux-Dell-Video) [ 0.298702] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio) [ 0.298703] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics) -- [ 3.465733] iwlwifi 0000:3b:00.0: Allocated 0x00400000 bytes for firmware monitor. [ 3.605662] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 3.606117] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake platform, using SOF driver [ 3.636374] iwlwifi 0000:3b:00.0: base HW address: dc:71:96:cd:54:88 -- [ 3.811230] intel_rapl_common: Found RAPL domain dram [ 3.840943] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 3.841333] sof-audio-pci 0000:00:1f.3: Digital mics found on Skylake platform, using SOF driver [ 3.841343] sof-audio-pci 0000:00:1f.3: enabling device (0000 -> 0002) [ 3.841633] sof-audio-pci 0000:00:1f.3: warning: No matching ASoC machine driver found [ 3.841643] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100 [ 3.841772] sof-audio-pci 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915]) [ 3.846455] sof-audio-pci 0000:00:1f.3: use msi interrupt mode [ 3.851830] sof-audio-pci 0000:00:1f.3: hda codecs found, mask 5 [ 3.851833] sof-audio-pci 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now [ 3.884007] sof-audio-pci 0000:00:1f.3: unexpected ipc interrupt raised! [ 3.884010] sof-audio-pci 0000:00:1f.3: error: no reply expected, received 0x0 [ 3.934509] iwlwifi 0000:3b:00.0 wlp59s0: renamed from wlan0 [ 4.184217] sof-audio-pci 0000:00:1f.3: error: status = 0x00000000 panic = 0x00000000 [ 4.184229] sof-audio-pci 0000:00:1f.3: error: Error code=0xffffffff: FW status=0xffffffff [ 4.184231] sof-audio-pci 0000:00:1f.3: error: iteration 0 of Core En/ROM load failed: -110 [ 4.186810] sof-audio-pci 0000:00:1f.3: unexpected ipc interrupt raised! [ 4.186812] sof-audio-pci 0000:00:1f.3: error: no reply expected, received 0x0 [ 4.485142] sof-audio-pci 0000:00:1f.3: error: status = 0x00000000 panic = 0x00000000 [ 4.485157] sof-audio-pci 0000:00:1f.3: error: Error code=0xffffffff: FW status=0xffffffff [ 4.485160] sof-audio-pci 0000:00:1f.3: error: iteration 1 of Core En/ROM load failed: -110 [ 4.486256] sof-audio-pci 0000:00:1f.3: unexpected ipc interrupt raised! [ 4.486259] sof-audio-pci 0000:00:1f.3: error: no reply expected, received 0x0 [ 4.729770] audit: type=1400 audit(1618392074.966:2): apparmor="STATUS" operation="profile_load" profile="unconfined" name="libreoffice-senddoc" pid=708 comm="apparmor_parser" -- [ 4.742976] audit: type=1400 audit(1618392074.982:10): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/sbin/tcpdump" pid=710 comm="apparmor_parser" [ 4.786588] sof-audio-pci 0000:00:1f.3: error: status = 0x00000000 panic = 0x00000000 [ 4.786603] sof-audio-pci 0000:00:1f.3: error: Error code=0xffffffff: FW status=0xffffffff [ 4.786606] sof-audio-pci 0000:00:1f.3: error: iteration 2 of Core En/ROM load failed: -110 [ 4.786609] sof-audio-pci 0000:00:1f.3: error: dsp init failed after 3 attempts with err: -110 [ 4.786635] sof-audio-pci 0000:00:1f.3: error: status = 0xffffffff panic = 0xffffffff [ 4.786640] sof-audio-pci 0000:00:1f.3: error: failed to reset DSP [ 4.786642] sof-audio-pci 0000:00:1f.3: error: failed to boot DSP firmware -110 [ 4.837597] sof-audio-pci 0000:00:1f.3: error: reset enter failed: core_mask f adspcs 0x1c003c [ 4.837603] sof-audio-pci 0000:00:1f.3: error: dsp core reset failed: core_mask f [ 4.837785] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -110 [ 4.972200] Bluetooth: hci0: Waiting for firmware download to complete !!Packages installed !!-------------------- ii alsa-tools 1.1.7-1ubuntu1 amd64 Console based ALSA utilities for specific hardware ii alsa-topology-conf 1.2.2-1 all ALSA topology configuration files ii alsa-ucm-conf 1.2.2-1ubuntu0.6 all ALSA Use Case Manager configuration files ii alsa-utils 1.2.2-1ubuntu2 amd64 Utilities for configuring and using ALSA