!!################################ !!ALSA Information Script v 0.5.0 !!################################ !!Script ran on: Wed Jul 7 12:06:45 UTC 2021 !!Linux Distribution !!------------------ Ubuntu 18.04.5 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 18.04.5 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 18.04.5 LTS" HOME_URL="https://www.ubuntu.com/" SUPPORT_URL="https://help.ubuntu.com/" BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=bionic !!DMI Information !!--------------- Manufacturer: HP Product Name: HP Laptop 14s-dr2xxx Product Version: Firmware Version: F.02 System SKU: 2P0P7PA#ACJ Board Vendor: HP Board Name: 87FD !!ACPI Device Status Information !!--------------- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/HPIC0003:00/status 15 /sys/bus/acpi/devices/HPQ6001:00/status 15 /sys/bus/acpi/devices/HPQ8001:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT34C5:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/INTC1040:00/status 15 /sys/bus/acpi/devices/INTC1043:00/status 15 /sys/bus/acpi/devices/INTC1045:00/status 15 /sys/bus/acpi/devices/LNXPOWER:00/status 1 /sys/bus/acpi/devices/LNXPOWER:01/status 1 /sys/bus/acpi/devices/LNXPOWER:02/status 1 /sys/bus/acpi/devices/LNXPOWER:03/status 1 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXPOWER:06/status 1 /sys/bus/acpi/devices/LNXPOWER:07/status 1 /sys/bus/acpi/devices/MSFT0101:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0B00:00/status 15 /sys/bus/acpi/devices/PNP0C02:02/status 11 /sys/bus/acpi/devices/PNP0C02:04/status 11 /sys/bus/acpi/devices/PNP0C09:00/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0C:00/status 15 /sys/bus/acpi/devices/PNP0C0F:00/status 9 /sys/bus/acpi/devices/PNP0C0F:01/status 9 /sys/bus/acpi/devices/PNP0C0F:02/status 9 /sys/bus/acpi/devices/PNP0C0F:03/status 9 /sys/bus/acpi/devices/PNP0C0F:04/status 9 /sys/bus/acpi/devices/PNP0C0F:05/status 9 /sys/bus/acpi/devices/PNP0C0F:06/status 9 /sys/bus/acpi/devices/PNP0C0F:07/status 9 /sys/bus/acpi/devices/PRP00001:00/status 11 /sys/bus/acpi/devices/PRP00001:01/status 11 /sys/bus/acpi/devices/SYNA32AD:00/status 15 /sys/bus/acpi/devices/device:06/status 15 /sys/bus/acpi/devices/device:4a/status 15 /sys/bus/acpi/devices/device:53/status 15 /sys/bus/acpi/devices/device:95/status 15 /sys/bus/acpi/devices/device:96/status 15 /sys/bus/acpi/devices/device:97/status 15 /sys/bus/acpi/devices/device:99/status 15 /sys/bus/acpi/devices/device:9a/status 15 /sys/bus/acpi/devices/device:9b/status 15 !!Kernel Information !!------------------ Kernel release: 5.4.0-77-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k5.4.0-77-generic Library version: 1.1.3 Utilities version: 1.1.3 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 0000:00:1f.3 Multimedia audio controller [0401]: Intel Corporation Device [8086:a0c8] (rev 20) Subsystem: Hewlett-Packard Company Device [103c:87fd] !!Modprobe options (Sound related) !!-------------------------------- snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 !!Loaded sound module options !!--------------------------- !!Sysfs card info !!--------------- !!Card: /sys/class/sound/card* Driver: Tree: !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Jul 7 10:01 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Jul 7 10:01 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:270: no soundcards found... ARECORD arecord: device_list:270: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ ac97_bus acpi_pad aesni_intel autofs4 bluetooth bnep btbcm btintel btrtl btusb ccm cfg80211 cmac coretemp crc32_pclmul crct10dif_pclmul cryptd crypto_simd drm drm_kms_helper ecc ecdh_generic fb_sys_fops ghash_clmulni_intel glue_helper hid hid_generic hid_multitouch hp_wireless hp_wmi i2c_algo_bit i2c_hid i915 idma64 input_leds intel_cstate intel_lpss intel_lpss_pci intel_powerclamp ip_tables joydev kvm kvm_intel ledtrig_audio libarc4 lp mac80211 mac_hid mc mei mei_hdcp mei_me nls_iso8859_1 nvme nvme_core parport parport_pc ppdev rfcomm rtw88 rtwpci sch_fq_codel serio_raw snd snd_compress snd_hda_codec snd_hda_codec_generic snd_hda_codec_realtek snd_hda_core snd_hda_ext_core snd_hda_intel snd_hwdep snd_intel_dspcfg snd_pcm snd_pcm_dmaengine snd_rawmidi snd_seq snd_seq_device snd_seq_midi snd_seq_midi_event snd_soc_acpi snd_soc_acpi_intel_match snd_soc_core snd_soc_dmic snd_soc_hdac_hda snd_sof snd_sof_intel_byt snd_sof_intel_hda snd_sof_intel_hda_common snd_sof_intel_ipc snd_sof_pci snd_sof_xtensa_dsp snd_timer soundcore sparse_keymap syscopyarea sysfillrect sysimgblt uvcvideo video videobuf2_common videobuf2_memops videobuf2_v4l2 videobuf2_vmalloc videodev virt_dma vmd wmi wmi_bmof x86_pkg_temp_thermal x_tables !!ALSA/HDA dmesg !!-------------- [ 0.091746] ACPI: Added _OSI(Linux-Dell-Video) [ 0.091746] ACPI: Added _OSI(Linux-Lenovo-NV-HDMI-Audio) [ 0.091746] ACPI: Added _OSI(Linux-HPI-Hybrid-Graphics) -- [ 1.951323] Adding 3906556k swap on /dev/nvme0n1p5. Priority:-2 extents:1 across:3906556k SSFS [ 1.972158] snd_hda_intel 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 1.972341] snd_hda_intel 0000:00:1f.3: Digital mics found on Skylake platform, using SOF driver [ 1.978307] Bluetooth: hci0: RTL: fw version 0x098a94a4 -- [ 1.992736] audit: type=1400 audit(1625632313.740:10): apparmor="STATUS" operation="profile_load" profile="unconfined" name="/usr/lib/NetworkManager/nm-dhcp-helper" pid=602 comm="apparmor_parser" [ 2.024149] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if info 0x040100 [ 2.024288] sof-audio-pci 0000:00:1f.3: Digital mics found on Skylake platform, using SOF driver [ 2.024301] sof-audio-pci 0000:00:1f.3: enabling device (0000 -> 0002) [ 2.024515] sof-audio-pci 0000:00:1f.3: warning: No matching ASoC machine driver found [ 2.024521] sof-audio-pci 0000:00:1f.3: DSP detected with PCI class/subclass/prog-if 0x040100 [ 2.040345] input: AT Translated Set 2 keyboard as /devices/platform/i8042/serio0/input/input4 -- [ 26.443962] audit: type=1400 audit(1625632338.192:92): apparmor="DENIED" operation="open" profile="snap.skype.skype" name="/etc/issue" pid=2137 comm="skypeforlinux" requested_mask="r" denied_mask="r" fsuid=1000 ouid=0 [ 62.132068] sof-audio-pci 0000:00:1f.3: couldn't bind with audio component [ 62.132077] sof-audio-pci 0000:00:1f.3: init of i915 and HDMI codec failed [ 62.132209] sof-audio-pci 0000:00:1f.3: use msi interrupt mode [ 62.145548] sof-audio-pci 0000:00:1f.3: codec #2 probe error, ret: -2 [ 62.145550] sof-audio-pci 0000:00:1f.3: hda codecs found, mask 1 [ 62.145552] sof-audio-pci 0000:00:1f.3: using HDA machine driver skl_hda_dsp_generic now [ 62.147252] sof-audio-pci 0000:00:1f.3: Direct firmware load for intel/sof/sof-tgl.ri failed with error -2 [ 62.147254] sof-audio-pci 0000:00:1f.3: error: request firmware intel/sof/sof-tgl.ri failed err: -2 [ 62.147258] sof-audio-pci 0000:00:1f.3: error: failed to load DSP firmware -2 [ 62.147606] sof-audio-pci 0000:00:1f.3: error: sof_probe_work failed err: -2 [ 75.415684] mce: CPU3: Core temperature above threshold, cpu clock throttled (total events = 1) !!Packages installed !!-------------------- ii alsa-utils 1.1.3-1ubuntu1 amd64 Utilities for configuring and using ALSA