!!################################ !!ALSA Information Script v 0.4.64 !!################################ !!Script ran on: Sat Jun 16 03:58:43 UTC 2018 !!Linux Distribution !!------------------ Ubuntu 16.04.4 LTS \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.04.4 LTS" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.04.4 LTS" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" UBUNTU_CODENAME=xenial !!DMI Information !!--------------- Manufacturer: Dell Inc. Product Name: Latitude 3490 Product Version: Firmware Version: 1.4.0 Board Vendor: Dell Inc. Board Name: 043YKY !!ACPI Device Status Information !!--------------- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/ACPI000C:00/status 15 /sys/bus/acpi/devices/DELL0839:00/status 15 /sys/bus/acpi/devices/DLLK0839:00/status 15 /sys/bus/acpi/devices/INT33A1:00/status 15 /sys/bus/acpi/devices/INT33D0:00/status 15 /sys/bus/acpi/devices/INT33D5:00/status 15 /sys/bus/acpi/devices/INT3400:00/status 15 /sys/bus/acpi/devices/INT3402:00/status 15 /sys/bus/acpi/devices/INT3403:00/status 15 /sys/bus/acpi/devices/INT340E:00/status 15 /sys/bus/acpi/devices/INT344B:00/status 15 /sys/bus/acpi/devices/INT3F0D:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0C02:03/status 3 /sys/bus/acpi/devices/PNP0C02:05/status 3 /sys/bus/acpi/devices/PNP0C09:00/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0C:00/status 15 /sys/bus/acpi/devices/PNP0C0F:00/status 9 /sys/bus/acpi/devices/PNP0C0F:01/status 9 /sys/bus/acpi/devices/PNP0C0F:02/status 9 /sys/bus/acpi/devices/PNP0C0F:03/status 9 /sys/bus/acpi/devices/PNP0C0F:04/status 9 /sys/bus/acpi/devices/PNP0C0F:05/status 9 /sys/bus/acpi/devices/PNP0C0F:06/status 9 /sys/bus/acpi/devices/PNP0C0F:07/status 9 /sys/bus/acpi/devices/SMO8810:00/status 15 /sys/bus/acpi/devices/device:09/status 15 /sys/bus/acpi/devices/device:5c/status 15 /sys/bus/acpi/devices/device:6c/status 11 !!Kernel Information !!------------------ Kernel release: 4.4.0-128-generic Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k4.4.0-128-generic Library version: 1.1.0 Utilities version: 1.1.0 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 00:1f.3 Audio device: Intel Corporation Device 9d71 (rev 21) !!Advanced information - PCI Vendor/Device/Subsystem ID's !!------------------------------------------------------- 00:1f.3 0403: 8086:9d71 (rev 21) Subsystem: 1028:0839 !!Modprobe options (Sound related) !!-------------------------------- snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_hda_intel: model=auto !!Loaded sound module options !!--------------------------- !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Jun 16 09:25 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Jun 16 09:25 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:268: no soundcards found... ARECORD arecord: device_list:268: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ Module rfcomm btrfs xor raid6_pq ufs qnx4 hfsplus hfs minix ntfs msdos jfs xfs libcrc32c cpuid drbg ansi_cprng ctr ccm arc4 rtsx_usb_ms memstick bnep binfmt_misc hid_multitouch i2c_designware_platform i2c_designware_core dell_wmi intel_rapl dell_rbtn x86_pkg_temp_thermal intel_powerclamp coretemp dell_laptop dcdbas dell_smm_hwmon kvm_intel snd_hda_intel snd_hda_codec snd_hda_core snd_hwdep kvm ath10k_pci ath10k_core irqbypass ath crct10dif_pclmul crc32_pclmul mac80211 ghash_clmulni_intel snd_pcm aesni_intel snd_seq_midi snd_seq_midi_event aes_x86_64 lrw snd_rawmidi gf128mul glue_helper ablk_helper cryptd snd_seq uvcvideo cfg80211 snd_seq_device videobuf2_vmalloc snd_timer videobuf2_memops videobuf2_v4l2 videobuf2_core snd v4l2_common joydev videodev media btusb btrtl btbcm input_leds btintel soundcore serio_raw mei_me bluetooth shpchp mei idma64 virt_dma intel_lpss_pci intel_lpss processor_thermal_device intel_soc_dts_iosf int3403_thermal dell_smo8800 int3402_thermal int340x_thermal_zone int3400_thermal intel_hid acpi_thermal_rel sparse_keymap acpi_pad mac_hid parport_pc ppdev lp parport autofs4 rtsx_usb_sdmmc rtsx_usb i915_bpo intel_ips i2c_algo_bit psmouse drm_kms_helper syscopyarea r8169 sysfillrect sysimgblt fb_sys_fops mii ahci drm libahci wmi i2c_hid hid pinctrl_sunrisepoint video pinctrl_intel fjes !!ALSA/HDA dmesg !!-------------- [ 2.753771] clocksource: Switched to clocksource tsc [ 2.762422] snd_hda_intel 0000:00:1f.3: enabling device (0000 -> 0002) [ 2.785348] dcdbas dcdbas: Dell Systems Management Base Driver (version 5.6.0-3.2) -- [ 2.817075] dell_laptop: Using i8042 filter function for receiving events [ 2.851883] snd_hda_intel 0000:00:1f.3: bound 0000:00:02.0 (ops i915_audio_component_bind_ops [i915_bpo]) [ 2.861890] input: Dell WMI hotkeys as /devices/virtual/input/input12 -- [ 2.958141] Adding 8262652k swap on /dev/sda3. Priority:-1 extents:1 across:8262652k SSFS [ 2.966881] snd_hda_intel 0000:00:1f.3: CORB reset timeout#1, CORBRP = 0 [ 2.968421] snd_hda_intel 0000:00:1f.3: no codecs found! [ 2.991127] ath10k_pci 0000:02:00.0: Direct firmware load for ath10k/cal-pci-0000:02:00.0.bin failed with error -2