!!################################ !!ALSA Information Script v 0.4.64 !!################################ !!Script ran on: Tue Nov 14 08:37:47 UTC 2017 !!Linux Distribution !!------------------ Ubuntu 16.10 \n \l DISTRIB_ID=Ubuntu DISTRIB_DESCRIPTION="Ubuntu 16.10" NAME="Ubuntu" ID=ubuntu ID_LIKE=debian PRETTY_NAME="Ubuntu 16.10" HOME_URL="http://www.ubuntu.com/" SUPPORT_URL="http://help.ubuntu.com/" BUG_REPORT_URL="http://bugs.launchpad.net/ubuntu/" PRIVACY_POLICY_URL="http://www.ubuntu.com/legal/terms-and-policies/privacy-policy" UBUNTU_CODENAME=yakkety !!DMI Information !!--------------- Manufacturer: HP Product Name: HP ENVY Notebook Product Version: Type1ProductConfigId Firmware Version: F.14 Board Vendor: HP Board Name: 80BA !!ACPI Device Status Information !!--------------- /sys/bus/acpi/devices/ACPI0003:00/status 15 /sys/bus/acpi/devices/AMD0010:00/status 15 /sys/bus/acpi/devices/AMD0010:01/status 15 /sys/bus/acpi/devices/AMD0020:00/status 15 /sys/bus/acpi/devices/AMD0020:01/status 15 /sys/bus/acpi/devices/AMD0030:00/status 15 /sys/bus/acpi/devices/HPQ6007:00/status 15 /sys/bus/acpi/devices/LNXPOWER:04/status 1 /sys/bus/acpi/devices/LNXPOWER:05/status 1 /sys/bus/acpi/devices/LNXVIDEO:00/status 15 /sys/bus/acpi/devices/PNP0103:00/status 15 /sys/bus/acpi/devices/PNP0C0A:00/status 31 /sys/bus/acpi/devices/PNP0C0C:00/status 11 /sys/bus/acpi/devices/PNP0C0D:00/status 15 /sys/bus/acpi/devices/PNP0C0F:00/status 9 /sys/bus/acpi/devices/PNP0C0F:01/status 9 /sys/bus/acpi/devices/PNP0C0F:02/status 9 /sys/bus/acpi/devices/PNP0C0F:03/status 9 /sys/bus/acpi/devices/PNP0C0F:04/status 9 /sys/bus/acpi/devices/PNP0C0F:05/status 9 /sys/bus/acpi/devices/PNP0C0F:06/status 9 /sys/bus/acpi/devices/PNP0C0F:07/status 9 /sys/bus/acpi/devices/SMB0001:00/status 15 /sys/bus/acpi/devices/device:1a/status 15 /sys/bus/acpi/devices/device:1b/status 15 /sys/bus/acpi/devices/device:1c/status 15 /sys/bus/acpi/devices/device:1e/status 15 /sys/bus/acpi/devices/device:1f/status 15 /sys/bus/acpi/devices/device:20/status 15 !!Kernel Information !!------------------ Kernel release: 4.11.6-MX1 Operating System: GNU/Linux Architecture: x86_64 Processor: x86_64 SMP Enabled: Yes !!ALSA Version !!------------ Driver version: k4.11.6-MX1 Library version: 1.1.2 Utilities version: 1.1.2 !!Loaded ALSA modules !!------------------- !!Sound Servers on this system !!---------------------------- Pulseaudio: Installed - Yes (/usr/bin/pulseaudio) Running - Yes !!Soundcards recognised by ALSA !!----------------------------- --- no soundcards --- !!PCI Soundcards installed in the system !!-------------------------------------- 00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Kabini HDMI/DP Audio 00:09.2 Audio device: Advanced Micro Devices, Inc. [AMD] Device 157a !!Advanced information - PCI Vendor/Device/Subsystem ID's !!------------------------------------------------------- 00:01.1 0403: 1002:9840 Subsystem: 103c:80ba -- 00:09.2 0403: 1022:157a Subsystem: 103c:80ba !!Modprobe options (Sound related) !!-------------------------------- snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_atiixp_modem: index=-2 snd_intel8x0m: index=-2 snd_via82xx_modem: index=-2 snd_usb_audio: index=-2 snd_usb_caiaq: index=-2 snd_usb_ua101: index=-2 snd_usb_us122l: index=-2 snd_usb_usx2y: index=-2 snd_cmipci: mpu_port=0x330 fm_port=0x388 snd_pcsp: index=-2 snd_usb_audio: index=-2 snd_hda_intel: patch=hda-jack-retask.fw,hda-jack-retask.fw,hda-jack-retask.fw,hda-jack-retask.fw snd_hda_intel: power_save=0 snd_hda_intel: power_save_controller=N !!Loaded sound module options !!--------------------------- !!ALSA Device nodes !!----------------- crw-rw---- 1 root audio 116, 1 Nov 14 10:27 /dev/snd/seq crw-rw---- 1 root audio 116, 33 Nov 14 10:27 /dev/snd/timer !!Aplay/Arecord output !!-------------------- APLAY aplay: device_list:268: no soundcards found... ARECORD arecord: device_list:268: no soundcards found... !!Amixer output !!------------- !!Alsactl output !!-------------- --startcollapse-- --endcollapse-- !!All Loaded Modules !!------------------ Module nls_utf8 nls_cp437 vfat fat ctr ccm fuse edac_mce_amd edac_core kvm_amd kvm snd_hda_intel irqbypass crct10dif_pclmul crc32_pclmul ghash_clmulni_intel snd_hda_codec snd_hwdep pcbc aesni_intel hp_accel snd_hda_core arc4 aes_x86_64 snd_pcm sg iwlmvm mac80211 lis3lv02d crypto_simd iwlwifi evdev glue_helper snd_seq_midi cfg80211 snd_seq_midi_event snd_rawmidi cryptd joydev i2c_piix4 input_polldev snd_seq snd_timer snd_seq_device serio_raw hp_wireless ac battery shpchp video button i2c_designware_platform i2c_designware_core snd soundcore binfmt_misc tpm_tis tpm_tis_core tpm sparse_keymap rfkill ecryptfs fam15h_power k10temp parport_pc ppdev lp parport ip_tables x_tables autofs4 ext4 crc16 jbd2 mbcache sd_mod usb_storage rtsx_pci_sdmmc amdkfd mmc_core ahci xhci_pci libahci xhci_hcd crc32c_intel psmouse ehci_pci ehci_hcd libata usbcore amdgpu usb_common scsi_mod i2c_algo_bit r8169 mii ttm drm_kms_helper rtsx_pci mfd_core drm thermal i2c_hid hid i2c_core !!ALSA/HDA dmesg !!-------------- [ 1.270695] [drm] Connector 1: [ 1.270695] [drm] HDMI-A-1 [ 1.270696] [drm] HPD2 -- [ 16.106248] lis3lv02d: 8 bits 3DC sensor found [ 16.281282] snd_hda_intel 0000:00:01.1: Force to non-snoop mode [ 16.281291] snd_hda_intel 0000:00:01.1: Applying patch firmware 'hda-jack-retask.fw' [ 16.281365] snd_hda_intel 0000:00:01.1: Direct firmware load for hda-jack-retask.fw failed with error -2 [ 16.281367] snd_hda_intel 0000:00:01.1: Cannot load firmware, aborting [ 16.282633] snd_hda_intel 0000:00:09.2: Applying patch firmware 'hda-jack-retask.fw' [ 16.282671] snd_hda_intel 0000:00:09.2: Direct firmware load for hda-jack-retask.fw failed with error -2 [ 16.282674] snd_hda_intel 0000:00:09.2: Cannot load firmware, aborting [ 16.353134] kvm: Nested Virtualization enabled